Jamila Mae Pacheco Email & Phone Number

As a Business Process Associate II at Manulife Philippines, I apply my operational excellence skills to streamline and optimize various business processes, such as customer service, data management, and compliance. I also leverage my cultural competency and diversity and inclusion skills to foster a respectful and inclusive work environment, where I collaborate with colleagues from different backgrounds and perspectives. I have been working at Manulife for over four years, and I have contributed to several projects that improved customer satisfaction, operational efficiency, and employee engagement. I am passionate about learning and improving myself, and I have earned multiple certifications from LinkedIn on topics such as operational excellence, difficult conversations, and supporting allyship and anti-racism at work. My goal is to continue to grow as a business process professional and to make a positive impact on the organization and the society.

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  University Of Caloocan City