Support Superhero (Support, Technical Support)
CurrentProviding WPMUDEV different products and web hosting support with the following scope:- Domain transfer from one host to another- Educating customers about how to configure products like (Smush Pro, Hummingbird, and Forminator)- Forminator plugin troubleshooting- Troubleshooting all hosting related issues- Guiding clients on how to use our workflow (Dev -> Test -> Live environment) - Provide Live Chat and Tickets Support on all products- Solving all the customer quires related to these products:Smush Pro, Hummingbird Pro, The Hub Client Forminator Pro, Defender Pro, SmartCrawl Pro, Hustle Pro, Snapshot Pro, Branda Pro, and Shipper Pro Beehive- WordPress troubleshooter (debugging plugin conflict/errors, redirects, multisite debugging like database issues, subdomain pointing)