Jamile Thomas Ii Email & Phone Number

United States

In my role, I've ensured that software on computers functions optimally and remains secure. Resolving technical issues with printers and phone lines, I've reduced downtime by 20%.Setting up computers, printers, and laptops for new employees has been a rewarding task, with over 10 new employees seamlessly integrated. Establishing user accounts on various platforms like Mac, Windows, and EPHI software has ensured that over 10 employees have the access they need.One of my most exciting achievements has been creating SEO-optimized websites and landing pages, resulting in a 30% increase in organic traffic. Redesigning our phone system, integrating VoIP prompts, improved customer service, and reduced call waiting times by 15%.Maintaining HIPAA compliance is a top priority, and I've played a key role in ensuring patient data remains secure. Conducting software training for over 10 employees has facilitated the smooth adoption of new technologies.Documenting procedures and trainings has been essential for maintaining consistency and knowledge sharing. My research in healthcare software has led to implementing solutions that meet our clinic's needs, while digitizing records has streamlined access to patient information.Setting up new phone lines and managing web domains has ensured efficient communication and maintained our online presence. Providing prompt resolution to employee computer issues has minimized downtime.Identifying and addressing network vulnerabilities has enhanced security. Additionally, I've provided IT consulting services and managed digital marketing campaigns with Google Ads, maximizing our budget efficiency. Automating email processes has improved communication efficiency within the organization.

San Antonio, Texas Metropolitan Area

Lackland Air Force Base, Texas, United States

Baltimore, Maryland, United States