Jamile H. Email & Phone Number

Directly support and guide a team of 6 to provide excellent customer service ,accomplish daily goals, and meet deadlines across 3 direct markets and 50 states . Accountable for the full cycle order monitoring, troubleshooting and management for 40+ Elenteny Partners and maintaining positive relationships with all vendors. Identify , create , and support Quarterly OKRs to drive account success, customer satisfaction, and team performance.

Lead the day-to-day operations of the Distribution Team to action the sales and distribution of orders from our warehouses across the United States. Worked closely with our partners, warehouses, vendors, and team members to support and ensure smooth processing of orders and daily operations. Implemented processes to improve daily functions by identifying resourcing constrains and opportunities for growth and streamlining.

Supported a team of seven employees in meeting all daily cutoffs across seven warehouses while alsomanaging individual partner portfolios. Continuously collaborated with Accounting, Freight, Compliance, and Sales teams to improve internal flow of operations to meet the needs of all partner portfolios.Key Achievements:- Created new employee training processes for optimal growth and acquisition into the role.- Improved team production by refinement and restructuring of sales management software.- Reported and analyzed monthly and annual sales, volume, and seasonal metrics for future forecasting.

Served as the principal contact for over 20 partner portfolios. Responded to all partner inquiries and resolved troubleshooting issues related to orders, inventory, reporting, and all sales management platforms.Key Achievements:- Inventory management of over 10,000 SKUs across seven warehouses in the United States.- Adhered to over 10 daily warehouse order deadlines in several time zones.- Created customized inventory and allocation reports for all existing partner portfolios based on specificneeds and requirements.- Assisted with annual inventory reconciliation and warehouse auditing.

Greater New York City Area

Order fulfillment for direct to trade and national wholesale customers. Strictly adhered to compliancestandards and state requirement in 48 states based on the three-tier system.Key Achievements:- Accurately entered and processed on average over 1000 orders weekly.- Processed all credit requests and return authorizations based on individual state liquor authority laws and tax requirements.- Modified internal hold and allocation requests on a per order basis.

Greater New York City Area

Assists in creating and organizing events for clients: weddings, bridal showers, sweet sixteen events etc. Prepares all documents and contracts for clients.Provides on site assistance, setup and wrap up Manages event calendar, client meetings, site/venue visits etc

Newark, Nj

Executed Rutgers- Newark first Senior Salute Week which provided various activities, post college programming, and community service opportunities to celebrate the graduating class.Assisted in planning, organizing, and implementing the Rutgers 2015 Commencement Ceremony at the Prudential Center. Assisted in the Organization of the Annual Scholarship Dinner for Rutgers University Scholarship Recipients and Alumni Donors.

Coordinated several large scale events, projects, and summits by making reservations, ordering catering, booking speakers/entertainers/agencies, managing contracts & honorariums, hosting all guests, and marketing all events. Lead a marketing campaign via various media outlets (press releases, social media etc) to increase awareness of the center and its offered resources, opportunities, events, and programming.