Jamil J. Email & Phone Number

Detroit, Mi, Us

Farmington Hills, Mi, Us

Dearborn, Michigan, Us

• Lead penetration tests on web apps, APIs, mobile apps, connected, and autonomous vehicle systems• Develop and execute Red Team tests simulating threat actor techniques• Create and maintain documentation including reports, playbooks, and runbooks• Communicate findings with IT teams and management, providing guidance for implementing cybersecurity controls• Evaluate and recommend new security tools and techniques to enhance security posture• Collaborate with cross-functional teams to improve overall security awareness and knowledge

Dearborn, Michigan, Us

• Triaged alerts and responded to incidents across endpoints, servers, and cloud infrastructure• Investigated incidents involving data theft, asset compromise or misuse, and Advanced Persistent Threats• Managed CIRT (Cyber Incident Response Team) queue as Shift Lead, prioritizing cases and assigning high-priority alerts• Collaborated with global counterparts and Cyber Defense Center teams to improve incident resolution• Conducted regular threat intelligence analysis to proactively identify emerging threats and vulnerabilities

Dearborn, Michigan, Us

• Lead security assessments, threat modeling, and vulnerability triage for connected vehicle embedded systems• Analyze autonomous vehicle ecosystem requirements and identify vulnerabilities• Assess impacts and likelihood, communicating countermeasures to suppliers and product teams• Collaborate with hardware and software engineers to ensure end-to-end security of in-vehicle systems

Dearborn, Michigan, Us

• Performed threat hunting, resulting in detection and remediation of over 20K infections• Lead Client Health Project remediation, monitoring and managing 180K clients• Trained and mentor team members on antivirus and data loss prevention operations• Supported global Application and Device control implementation and evaluated security vulnerabilities in production environments• Assisted with technical evaluation of known security vulnerabilities in the production environment• Implemented and managed email filtering rules and containment of SPAM outbreaks• Prevented critical outages for Plant Floor Servers through innovative methods

Tokyo, Jp

- Effectively promoted PlayStation VR by engaging consumers and delivering key messages through live demonstrations and interactive experiences- Enhanced in-store atmosphere by fostering genuine and captivating interactions with consumers, driving enthusiasm for the VR product- Played a pivotal role in boosting pre-order sales and elevating the overall consumer purchasing experience- Crafted unforgettable brand experiences for consumers, leaving lasting impressions and positive associations with Sony products- Diligently reported on attendee interactions and feedback, ensuring valuable insights were relayed to the company for future improvement

Dearborn, Michigan, Us

• Managed technology renewal upgrades for Java and Oracle servers using Agile methodology• Collaborated with project managers, business partners, and IT security professionals to improve project status reporting• Presented project milestones at governance meetings and facilitated knowledge sharing sessions

Us

- Provided expert maintenance, repair, and servicing of client technology and devices, ensuring customer satisfaction and timely resolution of issues.- Conducted secure data backups for client devices to protect critical information and prevent data loss.- Served as the primary point of contact for client inquiries, managing device check-in and check-out processes using Geek Squad's Nova system.- Utilized advanced diagnostic techniques to accurately assess device issues and determine the appropriate level of service required.- Conducted thorough post-repair testing to ensure optimal device performance prior to client checkout.- Collaborated with sales team members to communicate the advantages of Geek Squad's Protect and Support Plus services, enhancing their understanding and ability to promote these offerings to clients.- Mentored and coached new employees on technical work, industry best practices, and company procedures to support their professional growth and development.Mastered and performed customer service role as a Repair Agent: - Provided friendly, fast, and accurate processing for all customer transactions at the front lanes and customer service while providing velocity solutions to customers. - Developed strong relationships with customers by becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. - Utilized all relevant sales tools to assist profitable growth drive and exceeded department and individual goals. - Helped answer questions and resolve customer issues. - Drove sales through all channels by answering customer phone calls and delivering solutions

Dearborn, Michigan, Us

• Worked with cross-functional teams to establish an online knowledge resource for global IT and IT security professionals• Leveraged online resources and process tools to create an online presence within Ford• Created a knowledge base of frequently asked questions related to IT security, controls, and compliance

Cupertino, California, Us

- Efficiently navigated multiple systems and applications to provide seamless support- Investigated and resolved a wide range of complex technical issues for customers- Cultivated strong verbal and written communication skills to clearly convey information- Delivered exceptional customer experiences by promptly addressing concerns and needs- Promoted and sold service solutions tailored to individual customer requirements- Ensured customer security by verifying identities and assisting with password and security question resets

Rochester, Michigan, Us

- Established and maintained positive, respectful mentor relationships with high school students in grades 9-12 by modeling exemplary behaviors- Collaborated with middle and high school students in initiatives aimed at promoting higher education and post-secondary opportunities- Coordinated and supervised visiting students, ensuring punctuality, availability of necessary materials, and adherence to program rules and responsibilities- Conducted informative campus tours for prospective students and their families- Designed and facilitated engaging learning workshops and events to foster academic growth and personal development

Rochester, Michigan, Us

- Collaborated with IT team at Oakland University to optimize the School of Nursing's technology infrastructure- Conducted inventory assessments, identifying and retiring obsolete equipment- Managed technology asset transfers and budget allocation for strategic equipment investments- Provided timely support for end-users, troubleshooting hardware and software issues- Oversaw installation, maintenance, and seamless integration of software and hardware systems

Rochester, Michigan, Us

- Collaborated closely with a Senior Systems and Network Engineer to enhance technical proficiency.- Leveraged expertise in Linux, Red Hat, and CentOS operating systems.- Designed and implemented a DSpace repository for efficient digital resource management.- Configured the DSpace repository to align with the Oakland University Kresge Library's requirements.- Facilitated improved accessibility and organization of digital resources for the academic community.- Contributed to ongoing system maintenance and optimization efforts

Walled Lake, Mi, Us

- Managed network operations and configurations- Maintained computer systems and infrastructure- Implemented efficient computer imaging processes- Desiged and setting up educational computer labs- Craftined custom ethernet cables for optimal connectivity- Utilized technical skills for effective troubleshooting

Master Of Science - Ms, Cybersecurity

Bachelor Of Science - Bs, Information Technology