Responsible for billing Medicaid weekly for all PSR hours for one of two company locations and completing weekly billing adjustments for all billing types. When requested, complete eligibility requests to verify insurance coverage so that future intake appointments can be scheduled. Train new employees, temporary workers and interns on how to bill for services provided, complete and submit proper notes, and how to create documentation to support hours billed in EMR system. Provide weekly front desk coverage during breaks, which consists of answering phones, taking messages, scheduling appointments, client check-in, and communicating with nurses’ station and transportation department on clients’ behalf. Review and manage daily notes entered by group counselors into the company tracking system while also maintaining the correct hours have been billed. Track and email any corrections required to the group counselors bi-weekly and follow up to ensure completion. Data entry which includes the clients in attendance daily, the hours per day attended, and any separate counseling sessions held with therapists. Maintain and track time entries for all clinical visits to ensure information is correct in all programs, including the EMR system. Regularly double check all billed items in a weekly packet to finalize any necessary corrections to notes and time adjustments. Once all data entry, corrections and adjustments are complete, transfer all data for each client to EMR. Keep open lines of communication with group counselors, therapists, billing staff, clinical staff and managers to provide administrative assistance as required. During yearly audit, coordinate with all departments to ensure all billing has been completed, corrections have been made, and documentation has been approved and entered into the EMR system.

Management of day to day financial operations. Process all payables for vendors, contractors and weekly payroll. Collect and process all receivables including rent payments from tenants. Maintain multiple Excel spreadsheets in order to keep up-to-date records and balance all accounts. Monthly collections and eviction proceedings depending on receipt or non-receipt of payment. Create and update tenant files in database as needed. Create monthly billing and end of year reports for property management expenses and income.

As a sales agent, my main duty is to build a book of business. The responsibilities include cold calling, appointments with business owners and individuals and creating packages with products that help to enhance a business' current benefit package.

The main duty was patient services. This included answering phones and emails from patients with questions regarding their billing, collecting credit card payments by phone and setting up payment plans when necessary. Another duty was payment posting. Once payments were collected from both insurance payers and patients, they would be posted. Coding and posting payments from ERA was also a duty. Another responsibility was to work aging reports and dispute denied payments. When necessary, appeal letters were created and sent as well.

Managing day to day operations of approximately 25 accounts. Responsible for ensuring monthly billing was completed on time and accurate. Collecting payments from clients and ensuring that vendors were paid on time. Maintaining excel spreadsheets containing client budgets, schedules, and media traffic. Supported two senior account managers and one vice president. Also trained other account managers and buyers to use new billing system when it was introduced.