Jeffrey Miller Email & Phone Number

Columbus, Ohio, US

Columbus, Ohio, US

• Served as Senior Software Engineer on a 5-developer Rapid Support team for an Enterprise Energy Pricing and Quoting system built with.NET, C#, REST APIs, Oracle, SQL Developer, MySQL, MySQL Workbench, Redis cache.
• Added features to React Pricing Client UI using in Typescript/TSX to call.NET REST APIs via Axios library.
• Used React hooks and Redux store to manage client-side state; added REST API methods to update Redis cache on the server.
• Performed rotations as primary on-call responder to business user issues.
• Coordinated with server infrastructure and DBA teams to troubleshoot report timeout issues.
• Analyzed MySQL queries that caused report timeouts and added indexes that dramatically cut query time.

Upper Arlington, Ohio, US

• Microsoft Training Delivery LeadManifest Solutions Custom AWS Training
• Delivered 40 hours of customized AWS training course, including instructional material, demonstrations, and labs
• Technologies included AWS Fundamentals, Elastic Compute Cloud (EC2), Elastic Container Services (ECS), S3 buckets, Cloud Development Kit (CDK), CloudFormation stacks, Serverless Application Model (SAM), CloudWatch.
• Led a team of 3 consultants to build internal AI tools that leverage Large Language Models (LLM) like ChatGPT to generate recruiting aidsInnovation Center - Agent Registration
• Led a team of 3 consultants to create an insurance agent registration dashboard using SST (Serverless Stack Toolkit) to provision CDK stacks on AWS
• Used Test-Driven Development (TDD) to test CloudFormation Stacks, AWS Lambda Functions, and Step Functions, S3 buckets, SQS queues, and DynamoDB tables; used Testing Library to test React components

Columbus, Ohio, US

• Supported Monitoring and Alerting as a Service (MAaaS) with OpenStack, Horizon, Artifactory, Docker, Prometheus, Grafana, Alertmanager, Alerta, Jenkins, Bash, Ubuntu, NoMachine, Windows, VSCode, Vim, Ansible, GitLab.
• Provided on-call support for MAaaS OpenStack VM instances, monitored alerts across Production and non-Production environments, including Flume processing issues.
• Supported data flows and developer toolchain by adding Prometheus monitoring, managing GitLab Merge Requests, and configuring AWS Workspaces.
• Provided support for OpenStack and AWS Workspace environments, wrote diagnostic Bash scripts, and troubleshot Jenkins configurations.
• Administered, monitored, and troubleshot Artifactory installation, reducing PostgreSQL metadata database size and preparing for cloud migration.
• Developed data visualizations, PostgreSQL queries, and tracking tools for Artifactory cloud migration, including Docker image management.

Columbus, OH, US

• Served as Technical Lead of Enterprise Continuous Delivery team of 9 members managing DevOps-enabling applications, including GitHub Enterprise for source control, Jenkins & GitHub Actions for automated builds, JFrog.
• Served as liaison with multiple groups in IT, such as Enterprise Architecture, Infrastructure, Cybersecurity, and AEP’s innovation lab
• Led effort to replace Nexus with JFrog Artifactory for binary artifact management; worked with middleware staff to establish load balancing via F5 and Apache reverse proxies; administered repositories serving package.
• Performed data extraction using C# and LINQPad scripting to obtain relevant data from managed tools, including Jenkins and GitHub Enterprise, then cross-referencing them with LDAP/Active Directory; created utilities to.
• Initiated effort to create a graph-based mapping system relating applications, teams, source code repositories, build jobs, and binary artifacts using.NET 6, Neo4j, and a React front end
• Installed and administered Eggplant DAI, Eggplant Functional, and Eggplant Performance testing products used by Testing Center of Excellence and Performance Engineering groups

Columbus, OH, US

• Developed features for the Ohio Business Gateway, Ohio’s primary business filing portal.
• Created framework for Gateway Modernization project to validate conversion to a Salesforce-based data model.
• Enhanced user interface with JavaScript and ASP.NET MVC; created features with JAWS screen reader.
• Created WCF services for IVR system.
• Created monitoring tool with Angular.js and Bootstrap.
• Worked with Ohio agency to sync eligibility records using SSIS.

Columbus, Ohio, US

• Various consulting assignments including:
• Ohio Business Gateway (March 2015 – August 2019)
• Thirty-One Gifts (April 2013 – February 2015)
• Znode Inc. (July 2012 – March 2013)Other activities:
• Active in Business Development activities by establishing exploratory partner relationships with Neo4j
• Pursued open source vaccine forecasting engine initiative with the CDC and American Immunization Registry Association (AIRA)

Columbus, Ohio, US

• Worked on a large team creating a new Order Entry system for over 120,000 salespeople in two countries.
• Integrated third-party payment processing from ProPay.
• Established architecture precedents for localization and JavaScript resources.
• Introduced testing frameworks (SpecFlow) for robust integration testing.
• Devised tests for vital system configurations during post-build steps.
• Implemented error detection to handle unexpected system conditions.

Milwaukee, Wisconsin, US

• Led a team to create a Web-based REST API for an enterprise e-commerce platform; coordinated activities with overseas partners in the UK.
• Developed critical Site Preview functionality using jQuery, AJAX, and ASP.NET MVC.
• Served as interim Architect for the core platform during client staff transitions; conducted research into product globalization and localization needs, and developed prototypes.
• Mentored team members and screened new consultants.

Dublin, OH, US

• Senior Solutions Consultant (February 2007 - June 2012)
• Various consulting assignments with Ohio Department of Health (Immunization Registry and Smoke-Free Workplace enforcement system), Union County Health Department (Help Me Grow tablet app prototype)GeoDocs Content.
• Enhancing AWH’s GeoDocs™ Content Management System (CMS) to use the Microsoft ASP.NET Model-View-Controller (MVC) framework, replacing the existing Web Forms-based user interface.
• Collaborated on the design of base classes and interfaces for common controller actions related to the display, editing, and workflow management of web content.

Columbus, Ohio, US

• Ohio Department of Health - Statewide Immunization Registry (March 2008 – June 2012)
• Provided technical expertise and development on a project to rewrite Ohio’s Statewide Immunization Information System application (IMPACT SIIS 2.0), replacing the legacy ASP/Oracle system with Microsoft.NET Framework.
• Converted and enhanced complex Vaccine Algorithm for evaluating patient immunization histories and forecasting scheduled vaccinations from Oracle stored procedures to a C# 3.0 class library leveraging CSLA.NET 3.5 and.
• Directed construction of business layer using CSLA 3.5 with code generation tools. Enhanced and extended CSLA capabilities. Tuned the performance of frequently-used application database operations.
• Analyzed large amounts of patient data to produce annual statistical information required by the Centers for Disease Control and Prevention (CDC)Ohio Department of Health – Smoking Ban Enforcement Application (Feb 2007.
• Lead on team of three developers implementing an ASP.NET 2.0 web application for 300+ users to administer the state-wide indoor smoking ban. Worked closely with ODH program staff to address design concerns and.

Columbus, Ohio, US

• Supported and upgraded a.NET enterprise application serving 600+ users. Designed new features for the application using C#, ASP.NET, XML, XSLT, JavaScript, CSS, and SQL Server 2005.
• Mentored and trained team members in various business functions and technologies including SQL maintained build and deployment scripts using NAnt. Optimized and tuned database for performance including indexing and.

Columbus, Ohio, US

• Various consulting clients
• Ohio Department of Development- Home Energy Assistance Program (July 2004 - February 2007)
• Designed and implemented an Internet ASP.NET (using VB.NET) application for City of Westerville, Ohio public health initiative called FitQuest.
• Performed Internet application development using a structured project methodology for multiple clients as part of an internal consulting group, including these industries: insurance, home construction, chemical.
• Designed and developed a logical 3-tier ASP.NET application for a home builder to track custom home orders from prospective buyers.
• Developed mobile applications for clients including the State of Ohio and Hexion Chemical. Technologies used included Embedded Visual Basic, XML, XSLT, ASP, and HTML using a mobile version of Internet Explorer..

Detroit, MI, US

• Supported and enhanced a 200-user Fraud Management System for a large state agency. Supported and enhanced a 1000+ user worker's compensation claims system. Performed full life-cycle activities including analysis.

Columbus, Ohio, US

Acted as member of Applications Framework Group supporting the BASISplus document management product suite. Worked in team of two people analyzing and documenting existing TECHLIB functionality during the user requirements definition phase of a project to port TECHLIB to an Internet/Intranet platform.

US

Enhanced a Unix-based Construction Management System used to perform construction-related accounting including job costing/scheduling, payroll, and payments

Lisle, Illinois, US

Bachelor Of Science, Computer Information Systems

Education record