Jeffrey Miller Email & Phone Number

Columbus, Ohio, Us

Columbus, Ohio, Us

• Served as Senior Software Engineer on a 5-developer Rapid Support team for an Enterprise Energy Pricing and Quoting system built with .NET, C#, REST APIs, Oracle, SQL Developer, MySQL, MySQL Workbench, Redis cache, Fiddler, PowerShell, and SQL Server Reporting Services (SSRS) for generation of contract addendums.• Added features to React Pricing Client UI using in Typescript/TSX to call .NET REST APIs via Axios library.• Used React hooks and Redux store to manage client-side state; added REST API methods to update Redis cache on the server.• Performed rotations as primary on-call responder to business user issues.• Coordinated with server infrastructure and DBA teams to troubleshoot report timeout issues.• Analyzed MySQL queries that caused report timeouts and added indexes that dramatically cut query time.• Modified Oracle database schema to implement prioritization of energy curves used in pricing system.• Introduced new UI debugging tools for React & Redux to the rest of the development team.• Reviewed teammates’ code submissions before integrating the code into the core application.• Tracked work using Azure DevOps (ADO) and performed CI/CD deployments using ADO Pipelines.

Upper Arlington, Ohio, Us

Microsoft Training Delivery LeadManifest Solutions Custom AWS Training• Delivered 40 hours of customized AWS training course, including instructional material, demonstrations, and labs• Technologies included AWS Fundamentals, Elastic Compute Cloud (EC2), Elastic Container Services (ECS), S3 buckets, Cloud Development Kit (CDK), CloudFormation stacks, Serverless Application Model (SAM), CloudWatch, CloudTrail, Lambda Functions in Java, Identity and Access Management (IAM), DevOps tools, CodeCommit, CodePipeline, CodeArtifact, CodeDeploy, DynamoDB, and API GatewayInnovation Center – Recruiting AI POC• Led a team of 3 consultants to build internal AI tools that leverage Large Language Models (LLM) like ChatGPT to generate recruiting aidsInnovation Center - Agent Registration• Led a team of 3 consultants to create an insurance agent registration dashboard using SST (Serverless Stack Toolkit) to provision CDK stacks on AWS• Used Test-Driven Development (TDD) to test CloudFormation Stacks, AWS Lambda Functions, and Step Functions, S3 buckets, SQS queues, and DynamoDB tables; used Testing Library to test React components• Built React UI calling API Gateway services to AWS Lambda functions to DynamoDB storage via ElectroDB entities in a single-table model• Posted events to AWS EventBridge upon Agent registration; triggered AWS Step Function/state machine to verify Agent credentials with 3rd-party APIManifest Solutions .NET Agility Boot Camp• Developed curriculum for updated program to provide real-world skills to recent Computer Science graduates• Led a team of instructors to deliver modernized curriculum including C#, ASP.NET Core MVC, EF Core, JavaScript, TypeScript, Angular, React, Unit Testing, TDD, SpecFlow, Web API testing, ATDD, Agile practices, and security • Taught topics of Regular Expressions, Refactoring, and SQL• Empowered Boot Camp graduates after placement with feedback and support

Columbus, Ohio, Us

• Supported Monitoring and Alerting as a Service (MAaaS) with OpenStack, Horizon, Artifactory, Docker, Prometheus, Grafana, Alertmanager, Alerta, Jenkins, Bash, Ubuntu, NoMachine, Windows, VSCode, Vim, Ansible, GitLab, PostgreSQL, SQL, Slack, Microsoft Teams, Excel Power Query, SSH, Jira, Confluence, Python, AWS Workspaces, Kafka, Flume, Elasticsearch, Logstash, Kibana, Filebeat, CyberArk Secret Server, Postman, curl, REST API, Cherwell.• Provided on-call support for MAaaS OpenStack VM instances, monitored alerts across Production and non-Production environments, including Flume processing issues.• Supported data flows and developer toolchain by adding Prometheus monitoring, managing GitLab Merge Requests, and configuring AWS Workspaces.• Provided support for OpenStack and AWS Workspace environments, wrote diagnostic Bash scripts, and troubleshot Jenkins configurations.• Administered, monitored, and troubleshot Artifactory installation, reducing PostgreSQL metadata database size and preparing for cloud migration.• Developed data visualizations, PostgreSQL queries, and tracking tools for Artifactory cloud migration, including Docker image management.• Implemented Prometheus monitoring and Grafana dashboards for Artifactory, restored and configured Artifactory Prometheus Exporter.• Collaborated on the removal of deprecated Docker images from Artifactory, identified security issues, and facilitated user account management.

Columbus, Oh, Us

• Served as Technical Lead of Enterprise Continuous Delivery team of 9 members managing DevOps-enabling applications, including GitHub Enterprise for source control, Jenkins & GitHub Actions for automated builds, JFrog Artifactory & Nexus for binary artifact management, SonarQube for code analysis, and automated software testing with Eggplant• Served as liaison with multiple groups in IT, such as Enterprise Architecture, Infrastructure, Cybersecurity, and AEP’s innovation lab• Led effort to replace Nexus with JFrog Artifactory for binary artifact management; worked with middleware staff to establish load balancing via F5 and Apache reverse proxies; administered repositories serving package types such as Docker, npm, NuGet, Maven, and PyPi; configured JFrog Xray to monitor repository security and licensing issues• Performed data extraction using C# and LINQPad scripting to obtain relevant data from managed tools, including Jenkins and GitHub Enterprise, then cross-referencing them with LDAP/Active Directory; created utilities to automate communication with dev teams and managers• Initiated effort to create a graph-based mapping system relating applications, teams, source code repositories, build jobs, and binary artifacts using .NET 6, Neo4j, and a React front end• Installed and administered Eggplant DAI, Eggplant Functional, and Eggplant Performance testing products used by Testing Center of Excellence and Performance Engineering groups• Provisioned GitHub Enterprise repositories with LDAP permissions, SSH keys, and security tokens• Introduced Hugo static site tool as a foundation for AEP's Developer Portal that provides content to developers, testers, and other stakeholders• Installed SonarQube Enterprise for code scanning in build automation• Automated the deployment of a Metric Portal API application that provides software lifecycle metrics from multiple products (ServiceNow, Jira) to reporting clients via a C#/.NET 6 backend

Columbus, Oh, Us

• Developed features for the Ohio Business Gateway, Ohio’s primary business filing portal.• Created framework for Gateway Modernization project to validate conversion to a Salesforce-based data model.• Enhanced user interface with JavaScript and ASP.NET MVC; created features with JAWS screen reader.• Created WCF services for IVR system.• Created monitoring tool with Angular.js and Bootstrap.• Worked with Ohio agency to sync eligibility records using SSIS. • Used Neo4j graph database to detect patterns in account duplication. • Supported Bulk Filing function that allows companies to submit XML files. • Created a feature toggling library to allow phased feature roll-out. • Established on-boarding resources for new team members.

Columbus, Ohio, Us

Various consulting assignments including:• Ohio Business Gateway (March 2015 – August 2019)• Thirty-One Gifts (April 2013 – February 2015)• Znode Inc. (July 2012 – March 2013)Other activities:• Active in Business Development activities by establishing exploratory partner relationships with Neo4j• Pursued open source vaccine forecasting engine initiative with the CDC and American Immunization Registry Association (AIRA)• Organized and led internal Healthcare Working Group• Presented topics including Neo4j and Tribal Knowledge at regional tech conferences including CodeMash, Stir Trek, Pittsburgh Tech Fest, and Chicago Code Camp• Presented to internal groups and local user groups including Central Ohio .NET Developer Group (CONDG), the Central Ohio Java User Group (COJUG), the Columbus Graphistas Meetup, and the DevOps Columbus Meetup• Earned Neo4j Certified Developer certification• Achieved SAFe 4.5 Certified Scrum Master status

Columbus, Ohio, Us

• Worked on a large team creating a new Order Entry system for over 120,000 salespeople in two countries. • Integrated third-party payment processing from ProPay. • Established architecture precedents for localization and JavaScript resources. • Introduced testing frameworks (SpecFlow) for robust integration testing. • Devised tests for vital system configurations during post-build steps. • Implemented error detection to handle unexpected system conditions. • Presented team lunch-and-learn sessions on new techniques.

Milwaukee, Wisconsin, Us

• Led a team to create a Web-based REST API for an enterprise e-commerce platform; coordinated activities with overseas partners in the UK. • Developed critical Site Preview functionality using jQuery, AJAX, and ASP.NET MVC. • Served as interim Architect for the core platform during client staff transitions; conducted research into product globalization and localization needs, and developed prototypes. • Mentored team members and screened new consultants.

Dublin, Oh, Us

Senior Solutions Consultant (February 2007 - June 2012)• Various consulting assignments with Ohio Department of Health (Immunization Registry and Smoke-Free Workplace enforcement system), Union County Health Department (Help Me Grow tablet app prototype)GeoDocs Content Management System v8.0 (July 2009 – October 2011)• Enhancing AWH’s GeoDocs™ Content Management System (CMS) to use the Microsoft ASP.NET Model-View-Controller (MVC) framework, replacing the existing Web Forms-based user interface. • Collaborated on the design of base classes and interfaces for common controller actions related to the display, editing, and workflow management of web content.

Columbus, Ohio, Us

Ohio Department of Health - Statewide Immunization Registry (March 2008 – June 2012)• Provided technical expertise and development on a project to rewrite Ohio’s Statewide Immunization Information System application (IMPACT SIIS 2.0), replacing the legacy ASP/Oracle system with Microsoft .NET Framework 3.5 technologies including ASP.NET 3.5 and C# 3.0, as well as Microsoft SQL Server 2005 and Web Services.• Converted and enhanced complex Vaccine Algorithm for evaluating patient immunization histories and forecasting scheduled vaccinations from Oracle stored procedures to a C# 3.0 class library leveraging CSLA.NET 3.5 and LINQ-to-Objects. Algorithm was designed as an independent subsystem to allow for eventual use as a service to third-party Electronic Medical Record (EMR) software systems and other state agencies.• Directed construction of business layer using CSLA 3.5 with code generation tools. Enhanced and extended CSLA capabilities. Tuned the performance of frequently-used application database operations.• Analyzed large amounts of patient data to produce annual statistical information required by the Centers for Disease Control and Prevention (CDC)Ohio Department of Health – Smoking Ban Enforcement Application (Feb 2007 – June 2008)• Lead on team of three developers implementing an ASP.NET 2.0 web application for 300+ users to administer the state-wide indoor smoking ban. Worked closely with ODH program staff to address design concerns and requirements.

Columbus, Ohio, Us

• Supported and upgraded a .NET enterprise application serving 600+ users. Designed new features for the application using C#, ASP.NET, XML, XSLT, JavaScript, CSS, and SQL Server 2005. • Mentored and trained team members in various business functions and technologies including SQL maintained build and deployment scripts using NAnt. Optimized and tuned database for performance including indexing and refactoring stored procedures.

Columbus, Ohio, Us

Various consulting clients• Ohio Department of Development- Home Energy Assistance Program (July 2004 - February 2007)• Designed and implemented an Internet ASP.NET (using VB.NET) application for City of Westerville, Ohio public health initiative called FitQuest. • Performed Internet application development using a structured project methodology for multiple clients as part of an internal consulting group, including these industries: insurance, home construction, chemical shipment, call center quality assurance, and employee screening. Skills included ASP.NET, ASP, HTML, JavaScript, SQL Server, Windows CE, and XML.• Designed and developed a logical 3-tier ASP.NET application for a home builder to track custom home orders from prospective buyers.• Developed mobile applications for clients including the State of Ohio and Hexion Chemical. Technologies used included Embedded Visual Basic, XML, XSLT, ASP, and HTML using a mobile version of Internet Explorer. Applications included a mobile Home Energy Usage Evaluation system and a wireless Bill of Lading system.• Enhanced client/server systems for various clients in the Central Ohio area, including an insurance liquidator, a state insurance institution, and a telecommunications company. Skills used included Visual Basic, Ingres, Microsoft Access, and SQL Server. Evaluated, deployed and customized open source content management systems and wikis, including Perspective, FlexWiki, DokuWiki, Drupal and Mambo to assist in personal and team knowledge capture for projects.

Detroit, Mi, Us

• Supported and enhanced a 200-user Fraud Management System for a large state agency. Supported and enhanced a 1000+ user worker's compensation claims system. Performed full life-cycle activities including analysis, design, development, testing, deployment and maintenance activities throughout the course of seven application releases.

Columbus, Ohio, Us

Acted as member of Applications Framework Group supporting the BASISplus document management product suite. Worked in team of two people analyzing and documenting existing TECHLIB functionality during the user requirements definition phase of a project to port TECHLIB to an Internet/Intranet platform.

Us

Enhanced a Unix-based Construction Management System used to perform construction-related accounting including job costing/scheduling, payroll, and payments

Lisle, Illinois, Us

Bachelor Of Science, Computer Information Systems

Education record