Jami A. Min Email & Phone Number

Portland, Or, Us

• Project managed the evolution of an idea into a business.• Manage the development, strategic planning, and implementation of services.• Identify and pursue new business and partnership opportunities.• Create and execute digital marketing strategies to drive online presence, increase brand awareness and boost client engagement.

Portland, Oregon, Us

• Managed collaboration with cross-functional teams (Product, Business Analysts, Data Engineers, Project Managers, Marketing and Sales) to drive solutions and defect resolution for clients.• Coordinated multiple high profile projects simultaneously to deliver product features and enhancements for clients.• Ensured successful service to multiple high profile and enterprise level Health Plan clients with memberships and revenue in the millions.• Developed documentation and protocols to ensure implemented solutions accurately met client requirements.

Bellevue, Wa, Us

• Crafted integrated roadmaps founded upon best practices to catalyze and grow significant outcomes for employers with up to 16,000 employees in technology, manufacturing, retail, healthcare and education.• Conducted data analysis to deliver relevant and timely reporting to key stakeholders that informed critical business decisions and ensured sustained executive sponsorship. • Grew employee engagement into case studies and prestigious recognition showcased by $5.2M cost savings and 300% increased participation complemented by improved health and productivity. • Provided guidance to technical support in resolving bugs and conducting User Acceptance Testing (UAT) while collaborating with Product, Engineering, Marketing, Finance and Sales to deliver exceptional B2B services.• 100% revenue retention with customer satisfaction scores in the 90th percentile.

• Crafted compelling and quantitative narratives to form business cases that transformed leads into returns.• Leveraged in-depth workplace health & wellness knowledge and account management acumen to bolster population engagement models for employers to achieve significant health outcomes.• Integrated program design with effective multi-channel communication to boost wellness program engagement.• Conducted end-to-end client engagements from Request for Proposal (RFP) to Proof of Concept (PoC) to Proof of Value (PoV) to production launch. • Distilled business requirements into clear-cut technical specifications, evaluated candidate vendors to select finalist.

San Francisco, Ca, Us

• Built comprehensive, award-winning engagement programs for large Fortune 500 customers including Applied Materials, AOL and Netscape. • Juggled multiple accounts simultaneously, revamping engagement programs through systematic assessments to determine needs, captured demands within constraints and authored business requirements documents (BRD). • Implemented multiple initiatives highlighted by executive-sponsored flagship events that validate CEO & C-level support. • All programs produced record results leading to an additional million dollar investment for onsite wellness center expansion. • Full accountability for customer relationship management from Statement of Work (SOW) to dashboard Key Performance Indicators (KPI) reporting to executive leadership presentations.