Jamilah Moore Email & Phone Number

Acton, Massachusetts, Us

Acton, Massachusetts, Us

Acton, Massachusetts, Us

Partner with stakeholders across the organization to deliver quality solutions, drive business requirements, investigate solution design, document complex user flows and help with the implementation/delivery of the Salesforce online portal and mobile app solutions for our Omnipod Customers.• Work with business partners to elicit and document requirements using different approaches such as use cases, activity diagrams, sequence diagrams, process modeling, data modeling, system modeling, data dictionaries, class or entity relationship diagrams.• Produce detailed process diagrams that can link to user interface wire frames for development.• Produce testing scenario documentation based on requirement documentation and user stories.• Leverage business knowledge and expertise to identify opportunities for process improvements; serve as a trusted technology advisor for business users.• Measure recently released product features to establish benchmarks and to identify potential areas of improvement.• Validate ideas and designs through research, usability testing, and analytics. • Assist in ongoing support and metric monitoring to ensure an optimal customer experience while using the platform.

Marlborough, Ma, Us

Supporting the Urology division to achieve strategic initiatives by analyzing and understanding business processes, documenting requirements, and working with development teams to build and implement solutions that align to the business priorities.

Marlborough, Ma, Us

Led cross-functional core teams, facilitated requirements gathering meetings and interviews, documented and maintained processes within the department. Led project workstream activities, ensuring on-time, efficient, and effective solutions.» Work with HR Business Process team on developing automated forms to allow easier submission of Employee and Non-Employee transactions to the HRSC. • Learn system functionality and processes for documenting business and design requirements for each system. • Help execute test scripts for form functionality and document findings.» SAP Jam (Fusion) Admin Connect Group • Conducted requirements meetings to determine initial scope of site and content development. • Facilitated Core Team meetings, engaging multi-site Administrative Assistants in gathering and documenting requirements, developing milestones, tasks and content for site. Identified improvement opportunities before and after GoLive.» Quality Leadership Fusion Training (Offsite Volunteer) • Interviewed VP to determine business requirements and ensure appropriate support. • Documented deliverables and action items, and distributed to VP and Fusion support team.» Technical Contributor and developer for Vital Signs Monitor Framework. Translated Philips Monitor sample code in C++ to C#, assisted in the development of software requirements, and worked with mentor while investigating wireless communications possibilities between monitor and BSC custom built system.

Led team for Siemens data migration of Morgan Construction customer and vendor contact data into SAP. » Conducted requirements interview with stakeholder to verify and ensure data would validate in test environment prior to full integration. » Researched address profiles and created use cases to profile and updated data to match SAP system requirements.» Reviewed testing and validation responses from SAP to identify validation errors and warnings. Reduced data errors from 50% to 5% by establishing data requirements and parameters with stakeholders.

Framingham, Ma, Us

Partnered with consulting agencies to track budgets, contracts, and invoices to ensure alignment with project goals and deliverables. Conducted interviews with key stakeholders in Finance, Contracts, and Legal departments to identify requirements for various projects. Trained managers and end users on new processes. Identified as SME for Finance and Vendor Management groups.» Conducted interviews with Finance team to define and create a more efficient process for submitting invoices to Accounts Payable and provide faster approval flow. Process reduced invoice late submission by 85%, and past due invoices from $65,000 to $9,500.» Met with key stakeholders in Contracts and Legal departments to research submission process of contracts, review current process, and document requirements.» Key subject matter expert on Black Belt initiative to improve the IS vendor resource procurement process by streamlining contract submission for multi-million dollar projects.» Core SME on Project Tracking and Budgeting financial spreadsheet initiative. Co-facilitated meeting with Project Managers to gather requirements for project tracking and financial reporting to high-level executives. Worked with Finance manager and analysts to design and create new spreadsheet, giving Finance and PM’s views (PivotTables) needed to do in-depth reporting on project spend. Trained end users on proper data entry into spreadsheet.

Retained by diverse industry clients to create original artwork and applications, and to develop intuitive layouts of content, logos, merchandise, and graphics. Incorporated e-commerce initiatives; performed technical coding, review, validation, and testing; worked closely with clients to conceptualize, design, and launch internet sites to further client goals. Sites designed with XHTML/HTML, CSS, and PHP/MySQL.

» Researched and created engineering specifications for company products bought from vendors.» Updated company procedures, documentation, and product schematics for use in testing lab, manufacturing department, and company-wide release.» Engineered tracking spreadsheet to organize and compare documentation revisions, product and training SOPs sent to FONS China facilities.» Designed and maintained inter-company forms in Excel and Word for official release.

Computer Science

Computer Science

Web Design & Development

Music Education