Jamin D. Varano Email & Phone Number

United States

Red Lion, Pennsylvania

• Learn from, develop, and supervise between 90-120 associates• Review applications, interview candidates, and select team members • Train associates on-the-job to establish a customer service-oriented and safe culture • Focus on employee recognition programs to increase morale • Engage with customers and associates to build an interactive culture. Monitor and review Customer Feedback Surveys to improve shopping experience • Perform store walks to prioritize business needs (safety, merchandising, sanitation, freshness, stock conditions)• Work with department managers to meet company standards of cleanliness, freshness, and diversification• Maximize dollar per square foot of merchandising space • Work with team to plan special or seasonal events within store • Execute merchandising notes weekly as directed by corporate• Lead in backroom, inventory, and shrink initiatives (successfully reduced inventory by $110,00 with team in one year) • Responsible for store execution of 5S initiatives that the company started in 2013 • Utilize Computer Generated Ordering to replenish shelves and reduce backroom inventory• Review store Profit & Loss statement with store manager • Develop monthly labor forecast and monitor schedules to meet weekly and monthly labor rates and sales budgets

Mill Hall, Pa.

• Directly supervised 20-30 cashiers, service desk associates, load-the-car associates, and floor monitors • Interviewed candidates to fulfill front end needs • Developed a customer service-oriented staff through on-the-job training and recognition• Responsible for all front end register accountability and bookwork • Responsible for register and front end cleanliness • Wrote schedule for front end department

• Assisted cashiers to ensure customer satisfaction • Engaged customers to remedy any concerns • Audited registers and tracked cash over/shorts • Handled financial contents of safe• Served as “manager on duty” in absence of salaried management

• Established community standards in Residence Hall for 50-66 residents • Served as college resource for students to direct them to appropriate department • Planned events to meet residents’ needs • Addressed community concerns • Mediated room mate conflicts • Monthly reports on community status and event programming requirements• Enforced college policy• Responded to crisis within residence halls