Kings III monitors more than 65,000 emergency phones across the United States and Canada. We are fully integrated; not only engineering and manufacturing emergency phones, but also providing one-stop-shop solutions that include installation, maintenance and 24/7 monitoring. Our primary focus is serving the customer above all else. Keeping a current customer satisfied is more important that gaining a new one. Happy customers send us new ones. As a private company, we don’t have to cut corners to make quarterly profit goals. As a result, our customer retention rate is amazingly high at 98%.Kings III- Delivering Peace of Mind Since 1989.

Coordinate the management of ongoing relationships with existing partners and where relevant, leverage those relationships to greater collective impact. Also conceptualize new strategic initiatives that could be built around or benefit from corporate, foundations or other partnerships.

• Consult with SMB/Enterprise owners to provide and oversee the telecommunication services needed for industry type.• Consult with our clients to help them improve and grow in finance, image, and performance.• Manage the entire construction process acting as primary contact until its completion. • Working closely with sales teams and support to ensure complete customer satisfaction and retention.• Responsible for attaining the quota and exceeding this monthly.• Manage all clients orders to ensure they are done in a timely matter.• Generating new prospects through inbound/outbound calls.• Create and nurture relationships with business customers.• Acting as a Peer Mentor, I help new sales representatives with the on-boarding process, ensuring they meet and exceed their sales goals. • Facilitating and conducting mentor meetings for engaging sales training and reminders.

• Identify new business opportunities by collecting and comparing pertinent data on the target market, from which recommendations and proposals can be drawn. My goal is to provide them the therapeutic experience that clients are looking for and ensure complete customer satisfaction. • Executing corporate events, while managing all vendors for the events. Contacting high level key personnel for venues and/or corporate offices. • Provide customer follow-up and answer all questions and concerns. Present strategies for expansion and study our company’s competitors.• Network together with C-Level Professionals to form and maintain a working relationship. • Work with sales teams through meetings, and reports while providing feedback through coaching and training sessions. • Provide excellent customer service to private and corporate clients by managing and furthering the relationship, facilitating corporate meetings, and ensuring that they have an incredible session.• Generate sales by growing and expanding our network, contracting clients, going business to business, cold calling, mailings, and email blasts.• Responsible for making sure my teams attain and exceeds their quota to push forward our bottom line.• Prepare contracts for clients to ensure both parties benefit from the services rendered.

• Oversee and managing daily operations of the franchised location, ensuring that excellent service is consistently delivered to members and guests. • Assist franchise owner in setting and achieving membership, retail sales, profitability goals and partnering with franchise owner to regularly monitor progress against goals. • Manage all staff and provide training by monitoring, and coaching the performance of sales associates. • Establishing and monitoring staff work schedules including interviewing, hiring, training, performance evaluation, conducting staff meetings, resolving concerns and disputes, disciplining and terminating employees as well. • Managing key business operations including inventory, bank deposits, marketing, etc. • Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.

Processed orders in a timely fashion to ensure managers and customers would receive their products on schedule.Provided daily customer service support to store managers and store owners.Operated delivery vehicle in a professional and responsible manner without incident.