-Accounting-Compiling of reports-Booking of travel reservations-Appointment scheduling-Inputting of timesheets-Clerical duties (answering phones, ordering supplies, mailing, filing, and faxing)-Assist with the admission process of new clients

-Provided customer service by answering any questions the guest may have- Conducted various cash transactions and pay out jackpots-Made deposits-Balanced and maintained a large cash drawer.

-Answered and routed calls in a high volume call center-Booked hotel, dining, flight and entertainment reservation for two properties-Informed guest’s of the advantages of being a Mlife member and about the perks that they can receive-Signed guests up for a Mlife card-Provided information about the casino and answer any questions the guest may have

-Assisted clients transitioning from temporary housing into permanent housing-Counseled clients on credit and knowledge of owning a home; -Assisted clients with creating a financial budget to help with home ownership-Collection and data-entry of confidential information for statistical purposes-Researched funding resources and advocated on behalf of clients;-Conducted client intake and assessments-Assisted clients with the development of housing plans-Monitored and documented client progress-Supervised case managers when acting supervisor was out