AeroLeads people directory · profile
Jami Ritter, Mba Email & Phone Number
Vice President, Patient Services
at
Reach
1 work email found
@amdpi.com
1 phone found area 508
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Vice President, Patient Services
Location
United States, United States, United States
Company size
Who is Jami Ritter, Mba? Overview
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Quick answer
Jami Ritter, Mba is listed as Vice President, Patient Services at Reach, a company with 100 employees, based in United States, United States, United States. AeroLeads shows a work email signal at amdpi.com, phone signal with area code 508, and a matched LinkedIn profile for Jami Ritter, Mba.
Jami Ritter, Mba previously worked as Vice President, Patient Engagement Center at Ivy Rehab Physical Therapy and Director, Patient Engagement Center at American Dental Partners. Jami Ritter, Mba holds Bachelor'S Degree, Chemistry from Dickinson College.
Company email context
Email format at Reach
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*@amdpi.com
68% confidence
AeroLeads found 1 current-domain work email signal for Jami Ritter, Mba. Compare company email patterns before reaching out.
Profile bio
About Jami Ritter, Mba
As a Senior Customer Service and Contact Center Leader, I help mid-to-large service organizations start, grow, and manage their customer facing operations. With vast experience with matrixed teams, managing multi-site, multi-channel service operations, remote workers, and multi-tiered workforces, I’ve been successful at finding ways to continually add value to the customer experience for healthcare and technology companies. Some of my other areas of expertise include:• Customer Support and Contact Center Leadership: Create inclusive, learning cultures managing and mentoring both small and large teams of customer-obsessed employees• Process Innovation: Introduce and enhance processes that elevate the customer experience, improve employee engagement, and increase margins• Financial Management: Establish and manage budgets and work collaboratively with finance teams to develop ROIs and quantify the impact of process innovations• Technology Implementation and Management: Identify solutions, write business requirements, test functionality, install and manage systemsMy technology skills include Salesforce Service Cloud, Salesforce Sales Cloud, Pega, PeopleSoft, Vantive, Nice inContact, Mitel, Avaya, IEX, Monet, Jira, MSOffice Suite.I am always looking to expand my network and can be reached at jamiritter727@gmail.com.
Current workplace
Jami Ritter, Mba's current company
Company context helps verify the profile and gives searchers a useful next step.
Reach
8 roles · 26 years
Jami Ritter, Mba work experience
A career timeline built from the work history available for this profile.
Vice President, Patient Engagement Center
Current
Feb 2024 - Present
Vice President, Patient Services
As the VP Patient Services. I lead our patient-facing operations groups for Reach. We are a dental solutions company serving dental practices across North America. Our Patient Services department is comprised of an inbound Answering Service call center, an outbound Recall call center, and a Managed Services center including insurance verifications.Our.
Oct 2022 - Feb 2024
Director, Patient Engagement Center
As the Director of the Patient Engagement Center, I built a contact center from the ground up using state-of-the-art technology, including Salesforce and Nice inContact. Essentially, this innovative center was a proof of concept that exceeded expectations, delivered 12-15% growth in new patients, and attracted so many practices wanting our services, that.
2018 - Jul 2022
Program Director, Office Of Program Development And Enterprise Project Management Office
As the Program Director, working in this B2B environment with Area Offices on Aging (AoA), I focused on building relationships and improving the contact center’s support for the vulnerable population of elders in Massachusetts. Some of my successes include: o Implemented a complaint management system that captured concerns and provided quick, transparent.
2017 - 2018
~1 yr
Senior Vice President, Systems & Quality/Consultant
I was hired as the SVP of Systems and Quality to define structure that improved the performance of several departments – IT, Quality and Regulatory, Inside Sales, and Process Improvement. I defined performance expectations, instituted regular 1:1 meeting cadences with managers, and developed a reporting framework for KPIs. My efforts resulted in better.
2014 - 2017
~3 yrs
Senior Director, Global Services
With my experience managing customer facing departments, I was asked to take on the Senior Director, Global Services role and develop start-up plans, including facilities build out, technology requirements, job descriptions, training plans, and SOPs, for expansion into Japan and Germany for the service component of Lifeline.
2011 - 2013
~2 yrs
Senior Director, Customer Care
Initially I was hired to focus on process improvements, due to my former experience working on process improvements for Federal Government clients. Shortly thereafter, I was asked to take on a management role for different customer facing departments, which ultimately led to my leading all the customer-facing departments comprised of 750 employees. I.
2000 - 2011
~11 yrs
2 education records
Jami Ritter, Mba education
Bachelor'S Degree, Chemistry
Dickinson College
Master Of Business Administration (Mba), Finance And Operations Research
University Of Maryland - Robert H. Smith School Of Business
FAQ
Frequently asked questions about Jami Ritter, Mba
Quick answers generated from the profile data available on this page.
What company does Jami Ritter, Mba work for?
Jami Ritter, Mba works for Reach.
What is Jami Ritter, Mba's role at Reach?
Jami Ritter, Mba is listed as Vice President, Patient Services at Reach.
What is Jami Ritter, Mba's email address?
AeroLeads has found 1 work email signal at @amdpi.com for Jami Ritter, Mba at Reach.
What is Jami Ritter, Mba's phone number?
AeroLeads has found 1 phone signal(s) with area code 508 for Jami Ritter, Mba at Reach.
Where is Jami Ritter, Mba based?
Jami Ritter, Mba is based in United States, United States, United States while working with Reach.
What companies has Jami Ritter, Mba worked for?
Jami Ritter, Mba has worked for Reach, Ivy Rehab Physical Therapy, American Dental Partners, University Of Massachusetts Medical School, and Tunstall Americas.
How can I contact Jami Ritter, Mba?
You can use AeroLeads to view verified contact signals for Jami Ritter, Mba at Reach, including work email, phone, and LinkedIn data when available.
What schools did Jami Ritter, Mba attend?
Jami Ritter, Mba holds Bachelor'S Degree, Chemistry from Dickinson College.
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