Aptitude & Mathematics Fundamentals : Covering the essential mathematical concepts and reasoning skills needed for advanced AI studies.Programming Refresher : A quick course to brush up on programming skills, focusing on Python and its applications in data science and AI.Introduction to Prompt Programming : An introduction to the emerging field of prompt programming, focusing on effective communication with AI models.Data Handling : Learning how to manage, process, and analyse data effectively using various tools and libraries.Five important prerequisites for Data Science : An exploration of the essential skills and knowledge areas critical for success in data science.Ten Classical Ideas that changed the world : A historical overview of key theories and discoveries that have shaped the field of data scienceNeural Networks + Advances (LLMs) : In-depth study of neural networks, including recent advancements in large language models.Computer Vision (CV) : Techniques and applications of computer vision, training models to interpret and understand visual information.Natural Language Processing (NLP) : Methods for enabling computers to understand and process human language, creating applications like translators and chatbots.

Evaluate anti-abuse activities to ensure accurate classification, handling, and process adherence, measuring performance against established QA benchmarks. Create and deliver Quality Data Insights to managers; partner with managers to identify and agree on areas for managers/seniors / leads to deliver individual and group coaching to their employees.Coaching, monitoring, and training the new hires, clearing all their day-to-day queries, trends, feedbacks. Shadowing sessions. constantly prioritizing their needs to ensure their development and success and keeping the fun while doing it .Facilitate engaging and empowering monthly coaching sessions with our Trust & Safety team members on Policy education and interpretation to ensure they perform to the highest standards and make LinkedIn the safe place all our members value and trust.Build and maintain strong partnerships with our Trust & Safety staff and cross-functional teams, providing regular communications and updates. Collaborate with Project Management, our Tools engineering teams, Policy and Legal teams, Training and Data Science to provide structured and timely recommendations to enhance and improve performance at all levels of the Trust organization.Use tools and reporting to gather data and evaluate trends or patterns affecting quality at the employee level as well as broader trends at the team / regional / policy level. Leverage expertise to identify and explore gaps identified through analyzing content review results and different restriction activity; conduct root cause analysis, identify performance/process improvement opportunities, and share actionable insights.Collaborate with the global Quality team and leaders to design a quality program that measurably improves the performance of our teams and implement/operationalize that program to drive consistency globally.

Evaluating the activity to ensure accurate classification, handling and process adherence, measuring performance against established accuracy benchmarks. Responsible for High Quality Moderation and maintaining the SLA/TAT of the queues. Also ensuring the high quality content strategy is implemented with minimum deviation.Strategizing the content by evaluating the high quality accounts, searching keywords, bad phrases and words, content category classification, etcMarket Research and analysis and remaining up to date with industry practicesCreating and delivering accuracy insights to managers and relevant stakeholdersFacilitating Policy education and interpretation to ensure the team is providing the highest standards of content qualityUsing tools and reporting to gather data and evaluate trends or patterns affecting accuracy at the individual level as well as broader trends at the team / language / policy level. Ensuring daily workflow tasks are completed within designated timelines.Maintaining and promoting a positive attitude while meeting productivity goals.Effectively identifying problems and issues by performing relevant research using the appropriate tools.Providing feedback to management regarding necessary changes and updates; including but not limited to policies, content quality, and product safety issues.Identifying content trends that need to be addressed and communicating findings to the appropriate stakeholders.Maintain and promote a positive attitude while meeting productivity goals.

Have expertise in content moderation which includes reviewing online information such as pictures, audio, video and social media posts & reply to the developer/creators for amendment or take action on such videos and for AppsDone multiple roles, like Quality Analyst, WFM, SME, Team leadQuality Analyst - Sample check of team members work, providing feedback, giving coaching if required, arranging refresher to clear the queries on product knowledge, arranging training on new product knowledge, taking part of Calibration to find out knowledge gaps.Was part of process transition, international vender to vendorStreamlined and enhanced the corporate operations system.Collaborated with clients from concept through final delivery of service.Consistently meet deadlines and requirements for all production work orders.Excellent leadership and management skills

Was working in Australian mortgage process as mortgage officerStrong knowledge of PC based data acquisition. Ability to analyze data to understand and improve the quality of work to meet client SLAHelping managers to schedule and organize the workforce in an optimal mannerFixing time and Resources as per the work statusPart of daily review with stakeholders along with management.Sharing daily throughput MIS on periodical intervals with client.Collection of weekly throughput by the agents, doing detailed analysis on the same to derive at highlight & lowlight and work accordingly to bridge the shortfall in order to achieve exceeding results.Six sigma Yellow Belt certification completed and implemented project to reduce TAT