My job duties are, answering inbound phone calls, assisting callers with their needs regarding theirSamsung devices. Troubleshooting, Making Mail in Service repair tickets, setting up walk in service repairappointments. Assisting callers with Sales and coordinating delivery to their place of choice. Returningphone calls as requested, making detail notes on each and every service ticket, corresponding with therepair service center. I also was a Floor Support manager, my duties where to assist the call agents while on calls, deescalating issues that may arise from upset customers, taking manager calls, and enforcing policy, making sure all agents took their regularly scheduled breaks on time.

Overseeing all aspects of the running of the property along with marketing strategy. The reason I am nolonger working for this company is because of financial difficulties the company is facing due to COVID-19and my position was eliminated entirely

Overseeing all aspects of the leasing process. Generating leads, issuing and submitting work orders tomaintenance staff and insuring that work is completed in a timely fashion. Collecting rent, following upon delinquency, issuing lease violations when needed. Notating in the system of all interactions withresidences and prospects, scheduling tours, overseeing same day lease ups. Ensuring all my empty unitsare ready for same day leases/move ins with all correct paperwork etc. Explaining all the communitypolicies and procedures and ensuring that all residents understand and follow the rules as such dictatedby their lease contract agreement and community policies and procedures. I have working knowledgeof One Site

Job Duties: Overseeing all aspects of leasing contracts, sending out contract renewal forms, explainingrental rates and fees, going over and explaining the TAA leasing contract and ensuring that it coincideswith fair housing laws. Scheduling work orders, outside vendor appointments. Ensuring that themaintenance staff is fulfilling maintenance request in a timely manner. Collecting monthly rent, fees,and deposits. Touring potential residences around the grounds of the apartment community and vacantapartments. And helping them to envision how their new apartment can fit their decorating wants andneeds and overall helping the potential resident visualise what life can be like living at Settlers Cove.Making sure the apartments are clean, well lighted and ready to be toured daily. Filing eviction at localcourthouse when and if needed. Overseeing the monthly move in specials and marketing. Overseeingand resolving issues from residences if they should arise. Daily follow up emails, texts and phone calls toall potential future residence, scheduling tours, documenting and notating all interactions with potentialand current residences.I also have working knowledge of the appfolio system

Job Duties: Assisting customers/patients with their needs, fulfilling in office orders, maintainingprofessionalism. Helping the patients understand their Eye examination prescriptions, speaking with thedoctors on request of the patients. Verifying vision insurance and determining the patient’s coverage.Working closely with the laboratory to determine the best eye glass lens for the patient.Retail manager: Ms. Charlotte Miller409-899-1010

rdering, receiving and stocking inventory• Opening and closing the store• Ensure proper cash management is obtained• Daily responsibilities of operations for a retail and Sales Establishment• Assisting customers with their purchases and helping them pick out gifts etc.• The store is no longer in operations, owners closed down the store and moved away to Austin to retire