Jamison Benner Email & Phone Number

Toledo, Oh, Us

Ann Arbor, Michigan, United States

Ann Arbor, Mi

Responsible for all aspects of marketing for KraftMaid cabinetry, including designer- and consumer-facing print materials, display messaging, public relations, digital & social media and promotional messaging. Includes budget responsibility as well as day-to-day management of direct reports and all agencies associated with KraftMaid.

Ann Arbor, Michigan

• Drive designer loyalty and consumer preference. Work closely with Sales Channel Managers, external agencies and internal stakeholders to plan, develop and execute best-in-class marketing materials.• Support KraftMaid product launches within the Lowe’s sales channel, including commercialization planning, marketing and training material development, project management and execution.• Review and approve the specification, design and execution of collateral and supporting material developed by external agencies and internal creative resources.• Support the sales channel with ad hoc marketing collateral and promotion support materials.• Work with the internal training group to implement training initiatives within the sales channel.• Review merchandising centers and showroom displays in conjunction with Channel Marketing and Design team to ensure alignment with brand positioning.• Work within Product Marketing team to ensure message alignment across sales channels.

Ann Arbor, Michigan

• Senior-level administrator of all corporate marketing programs, from complete program overhaul through two years of successful fine-tuning and increased customer satisfaction• Coordinated daily activities of Program Specialists; assisted with questions and intervened to provide next-level support when necessary• Served as a primary contact for outside vendors and agencies; provided daily direction and relationship management• Provided exemplary customer support, assisting program participants with general understanding, navigation of programs/websites, and day-to-day issue resolution• Solicited customer feedback to identify opportunities for program enhancement; provided recommendations to management• Ensured compliance among participant community with the company’s program terms and conditions, brand standards, and dealer agreements• Routinely interfaced with legal, sales staff, finance and executives to obtain feedback and approvals on all programs and promotions• Provided reporting to management, accounting, finance and compliance staff to validate both the strategic and procedural effectiveness of programs• Evaluated requests for exceptions to standard programs; facilitated the review process and provided recommendations to management• Developed written S.O.P. documentation for daily program administration to assist new team members through the learning curve and allow for cross-training

Adrian, Michigan

• Reviewed and analyzed contract documents and created contract addenda to neutralize unfavorable legal terms, thereby eliminating or minimizing the organization’s legal risk exposure• Maintained productive relationships with customers by negotiating fair contracts that offer favorable legal positions for all parties• Relied on sharp communication and negotiation skills to de-escalate and resolve hostile contract disagreements• Consistently surpassed performance objectives for contract turnaround times, contributing to operating efficiency and customer satisfaction• Reviewed and negotiated agreements of all kinds, including customer contracts, vendor contracts, real estate and equipment leases• Participated in the design, testing and rollout of a new Capital Acquisition Request System, streamlining the purchase requisition tracking/approval process

Adrian, Michigan

• Prepared builder account pricing quotations for one of America’s largest cabinetmakers, consistently beating 5-day turnaround objective• Designed kitchen layouts from architectural blueprints• Ensured accuracy of materials provided to order entry staff, reducing no-charge follow-up orders and increasing customer satisfaction ratings• Facilitated communication between sales representatives, customer service representatives, outside vendors and corporate Builder Sales department to maintain consistency and provide the ultimate customer experience