Jamison B Email & Phone Number

New York City, New York, Us

Responsbilities• Senior Vice President of 8 Senior Engineers• Oversee the design and implementation of robust security measures for our platform infrastructure, including threat detection, incident response, and compliance with industry standards and regulations.• Engineering and Delivery of all Endpoint Security Solutions that protect all platforms – End User Systems, Distributed Platform and Mobile Device• Endpoint Detection Response (EDR), Anti-malware solutions & Data Loss Prevention• Involvement and influence in zero-trust architecture with Azure AD with IAM Service • Partnership Security Operations to increase SecOps visibility across the enterprise, provide value and improvement opportunities• Strong influence architecture across the enterprise• Identify and assess risks, develop risk mitigation strategies, and protect Jefferies assets.• Develop and implement a comprehensive global strategy for platforms security and mobility, aligning with the company's overall goals and objectives.• Drive innovation in mobility solutions, enabling seamless and secure access to company resources for employees, and partners, while enhancing user experience. • Lead a team of security experts and mobility specialists, fostering a culture of excellence, collaboration, and continuous improvement.• Evaluate, and manage third-party vendors and technologies, ensuring alignment with company standards.• Collaborate with cross-functional teams, including IT, engineering, legal, and compliance, to ensure that security projects are integrated into all relevant principles and initiatives.• Provide regular reports and updates to executive leadership on the status of platform security and mobility initiatives, highlighting key metrics and achievements

Mclean, Va, Us

• Product Manager - Host & Endpoint Security • NYC Site Leader for NYC Metro Sites • People Leader for 2 Product Owners• Define Product Strategy, Vision and Roadmap with Product Engineering Partners for key customers such as Security Operating Center (SOC) groups with all host and endpoint groups and containers• Services include - Antivirus/Anti-Malware, Application Whitelisting/Blacklisting, Raw Telemetry Services, Mobile Device Management, Endpoint Detection and Response, File Integrity Monitoring, Operating System Hardening • Voice of the Customer defined in the Customer Roadmap utilizing JIRA & Confluence based on core Agile Methodologies• Product Owner of all service related OKRs, KPIs • Define Target State Architecture with alignment to Enterprise Technology Architecture and standard • Conduct and Coordinate POCs to validate key product and company requirements• Collaboration and Involvement with all other Enterprise Cyber Services that have inter-dependencies• Build Trust and Credibility with key customers and partners to influence changes for new and existing technologies

Milwaukee, Wisconsin, Us

• Manager of 12 Cyber Security Engineers, direct report of VP of Data Protection Services• Designing and implementing various endpoint security solutions (Symantec Endpoint Protection, Tanium, Crowdstrike EDR,) in a global environment covering 200k assets across Windows, Linux, Mac, and AIX• Owner of End Point Security Program that protects all company endpoints while providing a global single pane-of-glass visibility strategy for endpoint security to ensure total visibility across all lines of business, minimize administrative burden and reduce infrastructure cost• Provide partners with configuration/vulnerability management tools and solutions to improve the end point posture• Agent Lifecyle Owner inclusive but not limited to Broadcom DLP and CCS, Pkware, Botsink• Collaborate daily with SOC/CSIRT Operations and Vulnerability Management Teams

Milwaukee, Wisconsin, Us

January 2018 to present• Broad focus on all Data Protection Engineering efforts across all towers aligning to overall strategy with in-depth knowledge of Cyber Security technologies and concepts, along with complex security technologies, tools and methodologies that are used in conjunction with previous non-security end user experiencesResponsibilities:• First point of contact and involvement in Data Protection initiatives for new and existing product changes aligned to company and vendor best practices. • Participant in the overall strategy and efforts across all product towers, most notably involved with endpoint security, identity, encryption and end point compliance • Assist with engineering and architecture efforts that overlap multiple towers by being a technical lead on critical strategy items• Integration point for external cyber initiatives as they relate to cross tower engineering efforts, including all new POC and technology consolidation initiatives• Create and maintain all documented Cyber Engineering and Global Data Protection strategy material across towers• Key Participant in Global Identity Access Management initiates that include adoption into O365 and MFA technologies (2018/2020 initiatives)• Key Participant Fiserv/First Data integration exercises and alignment across the firms Product Exposure/Involvement - Application Level Encryption Technologies, Asset Management/Agent Compliance Technologies, CASB/Cloud Proxy Solutions, Configuration Management, DataLoss Prevention Technologies, End Point Security and Compliance, Forensic Analysis Software , MDM/MAM Technologies, MultiFactor Technologies, Vulnerability Scanning Technologies.

Brookfield, Wisc., Us

• Volunteer position alongside current role at FIserv/FirstData • Responsible for all aspects of the employee resource group that promotes employment of young professionals, retention, collaboration, entrepreneurship• 15 total reports throughout the US and EMEA

Brookfield, Wisc., Us

Responsibilities:• Manager of 8 Product Engineers, direct report of Global Head of End User Services• Owner of firm wide Infrastructure End User Products and Lifecycle Strategies• Technical involvement with major/minor lifecycle of end user products and designs which includes Virtualization Infrastructure (VDI), Desktop Operating Systems, Application and Patch Management, SCCM, Secure Print Management and Monitoring Team Responsibilities:• Major/Minor lifecycle of end user products which includes but not limited to Virtualization Infrastructure, Desktop Operating Systems, Application Packages (Windows and MacOS) and Patch Management, Desktop Utilities, Print Management, Monitoring, Bitlocker, HPDM. JAMF• Design Standards and Solutions for End User Products used firm wide• New product evaluation through RFI, RFP and RFQ processes that incorporates design, build practices of new products deploy firm wide • Determine, document and agree business, operational and technical requirements to ensure that the most appropriate solutions are proposed, agreed and delivered.• Designing and building technical solutions based on the agreed requirements. The designs of each technical solution will be documented in an Infrastructure Design Documents • Involved in first deployment of solutions to ensure that any technical and design issues are identified and appropriately resolved• Provide a complete handover of each technical solution, which will include appropriate technical documentation and delivering the necessary training to operations staff so they can operate and support the specific solution• Creating, maintaining and agreeing Technical Roadmaps which detail a phased realization of the First Data Technology Strategy• Liaise with vendors to gather the information required as part of their roles and responsibilities. Involve the Strategic Sourcing team as required by First Data policies and procedures, as well as required by the situation at the time

Brookfield, Wisc., Us

Global End User Product Engineer for firm wide products and services by delivering timely, innovative solutions in the virtualization and mobile spacesResponsibilities:• Design standards and solutions for mobile, virtual and web conferencing products used globally • Responsible for the major/minor lifecycle of products in collaboration of with fellow engineers• Determine, document and agree business, operational and technical requirements to ensure that the most appropriate solutions are proposed, agreed and delivered• Responsible for designing and building technical solutions based on the agreed requirements. The designs of each technical solution will be documented in an Infrastructure Design Documents • Involved in first deployment of solutions to ensure that any technical and design issues are identified and appropriately resolved• Provide a complete handover of each technical solution, which will include appropriate technical documentation and delivering the necessary training to run team staff so they can operate and support the specific solution• Assist with creating, maintaining and agreeing Technical Roadmaps which detail a phased realization of the First Data Technology Strategy• Liaise with vendors to gather the information required as part of their roles and responsibilities. Involve the Strategic Sourcing team as required by First Data policies and procedures, as well as required by the situation at the time

New York, Ny, Us

• Global Mobile Platform Product Engineer for firm wide mobile email products and services by delivering timely, innovative, cost effective solutionsResponsibilities• Design, Standards and Solutions for Enterprise Mobile Platforms - Good for Enterprise (GFE) / Good Enterprise Mobility Server (GEMS), Good Dynamics, Good Share, Good Connect, Good Access and XenMobile, Blackberry• Responsible for designing and building technical solutions based on the agreed requirements. The designs of each technical solution will be documented in an Infrastructure Design Documents (IDD) • Involved in first deployment of solutions to ensure that any technical and design issues are identified and appropriately resolved. • Provide a complete handover of each technical solution, which will include appropriate technical documentation and delivering the necessary training to operations staff so they can operate and support the specific solution.• Provide technical assistance and support for pilots to Technology Towers • Liaise with vendors to gather the information required as part of their roles and responsibilities.

New York, Ny, Us

Infrastructure Architect• Design, Standards and Solutions for Enterprise Mobile Solutions - Good for Enterprise, Good Share and Good Dynamics PlatformsResponsibilities:• Responsible for designing, building, configuring and documenting mobile technical solutions based on the agreed firm requirements. • Determined, documented and agreed business, operational and technical requirements in conjunction with the businesses, business aligned technology team • Provide a complete handover of each technical solution which will include appropriate technical documentation and delivering the necessary training to technology staff so they can operate the specific solution

London, Gb

Enterprise Mobile Product Engineer (2013) • Lifecycle Engineer (minor releases engineer) of 4 bank-wide mobile products: Good For Enterprise, Good Dynamics, Good Share, App Wrapping/Secure App onboarding (iOS)Responsibilities:• Tested, documented and deployment of all minor product releases• Provided a complete handover of each technical releases, which includes appropriate technical documentation and delivery of the necessary training to service management operations team globally• Assessed all business, operational and technical requirements that are then implemented through the product lifecycles• Documented all design standards and incremental changes for each certified product documentation• Initial deployment lead of solutions to ensure that all technical and design issues are identified and appropriately resolved• Responsible for evaluations and review of new products alongside Architectural Engineering• Key contributor in designing and building technical solutions based on the agreed requirements• Managed and provide technical assistance and support for all mobile related test pilots and projects• Assisted with creating, maintaining Barclays infrastructure technology strategies while focusing on delivering timely, innovative cost effective solutions• Assisted with creating, maintaining and agreeing technical roadmaps in line with Barclays global technology strategies• Liaised with vendors to gather any product related information required and specific roadmap items

New York, Ny, Us

• Good Technology (Good for Enterprise, Dynamics, Share) Global Product Manager for corporate and retail bank entities • Mobile Device Management (Mobile Iron) Global Product Manager for corporate and retail bank entities• Secondary Lead / Regional Escalation Point for Virtual XenDesktop Infrastructure (VDI) • BES – Service Contact for the Americas RegionResponsibilities:• Managed a global team of 7 • Supported live production services and maintain optimum availability • Created preliminary design concepts, and work with engineering to implement and iterate.• 3rd Service Escalation Point for all global service/infrastructure related issues • Organized and implemented environment changes throughout the lifecycle of the products• Initiated and prioritized technical projects within engineering, assist in determining the best technical implementation methods, track product development, and create product launch plans• Continuous problem management exercises with all support channels • Worked with various development teams to innovate and provide mobile applications for corporate and personal devices• Developed, and created product strategy, positioning, and all elements related to the business requirements that are defined and built in each self-maintained product roadmaps on all applicable services• Maintained, assessed, forecasted, maintained Total Cost of Ownership (TCO) of all the products throughout each year• Produced monthly metrics on the all services for senior management • Documented service-related items for all support and escalation teams • Maintained Audit/Compliance/Security Risk requirements for the both corporate and retail entities• Actively met and worked with the applicable vendors to improve the product based on the needs of the business

New York, Ny, Us

Senior Technical Service Manager/ Project Manager (2007- 2009) • Global Product Manager for Virtual Desktop Infrastructure (VDI) / Remote Access Services• 3rd Level Global Desktop Support Engineer for Americas Region• Assistant Manager for support Staff of 10• Desktop Disaster Recovery Coordinator for Americas regionResponsibilities• 3rd level support contact for all major issues or changes within the Virtual Desktop Environments / Remote Access• Actively enhancing the Virtual Desktop/Remote Access services by continuously working with internal engineering to deployed and test enhancements for all business users • Project managed small budgeting projects that ensure seamless transitions for all users• Escalation point of front office and back office support teams for the Americas region.• Tested and resolved build-related images for all standard platforms• Managed daily staff-related issues, budgets, and scheduling• Maintained weekly virus definitions for all machines in the Americas region

Technical Support Team Leader & Technical Project Manager (2002 –2006) • Provided 2nd and 3rd level end user support for various business lines by being the primary escalation point for all software and hardware related calls, team leader/assistant manager of a staff of 12 technical support personnel.Responsibilities• Managed daily support operations to support investment banking user base by resolving all calls within one hour SLA• Escalation /Liaison/Point of contact for other technical escalation groups and various business lines• Participated in projects that provide business continuity, such as disaster recovery testing. • Preserved a standard desktop environment through the analysis and execution of applications/patches through Altiris. • Created and managed shares permissions on windows servers through active directory• Composed & provide documentation on various applications in order to further enhance the standard support structure.• Traveled to various office locations to provide on-site support with upgrades and rollouts, increasing customer satisfaction.• Provided LAN and WAN support for offsite road shows and conferences Help-Desk Analyst (2000-2001) • Provided first level phone support for various business lines, by resolving 75 % of 1st and 2nd level calls via phone support• Managed several technical training programs for global technology support staff personnel• Maintained network security by creating & administering user accounts & permissions to resources

• Entry level position supporting 50 users • Responsible for the daily monitoring, maintenance, administration of Novell, CcMail and WIN NT LAN• Arcserve backup operations, server and pc software and hardware upgrades

Bachelor'S Degree, Computer Science

Post Baccalaureate Certificate In Computer Engineering, Computer Engineering