Lucas Johnson Email & Phone Number

Baton Rouge, Louisiana, United States

United States

- Enterprise Resource Planning (ERP): Proficient with Apprise, dealing with importing, data analyzation,distribution, purchase orders, planning, and business to business sales contracts/reports.- Microsoft Office (including Teams) and MacOS: Effective with Word, Excel, Outlook, and other Officesoftware. Knowledgeable in MacOS and other Apple products.- Increased Sales during Pandemic: drove upwards of $300,000 in extra sales for various vendors, despitedelivery troubles due to C-19. Innovative strategies and open communication helped find new solutions.- Fostered New Manufacturing Relationships: discovered multiple new factories in China to build ourproducts with better resources for shipping and procuring raw materials. This led to better delivery times for our vendors. Working primarily with our ERP software, I kept detailed reports for inventory control and purchasing based on sales and vendor forecasts. I monitor all levels of sales, ranging from big vendor clients to individual orders from our e-commerce. I develop different strategies for all types of situations, ranging from future requests for new product to fulfilling pipeline fills of proven products we already supply. I communicate directly with our sourcing agents in China and hold weekly support calls to talk about process improvement and logistics.

Baton Rouge, Louisiana, United States

- Intermediate iOS Proficiency: I have provided a wide range of iOS training and education. I met business customers with solutions to achieve their goals using technology and staff support. Provided unparalleled customer service and hands on technical support on a large range of software issues while providing education on features and benefits for the consumer and their needs. I mainly educated on iOS concepts.

Cupertino, California, United States

- Basic Networking Knowledge: All previous quality assurance testing was done under the constraints ofthe 802.1X standard. I understand basic performances and capabilities of wireless function when it ispertaining to iOS features. Experience in quality assurance including crafting of test strategies using various test methodologies, building test setups and test plans to ensure the best quality in Wi-Fi connectivity. I assisted in manual testing with features related to auto-hotspot, concurrency, support for enterprise networks and building common customer test scenarios to ensure success. I developed skills to troubleshoot, and triage found bugs, while reproducing them with detailed steps and complete log collection. I utilized command line for much of my time.