• Flight Valuable cargo allocation & planning with maximum utilization cargo operations export and import.• Collaborate with the airline and other stakeholders to optimize flight planning for valuable cargo, ensuring maximum utilization in both export and import operations.• Provide leadership and support to the ground handling team, overseeing efficient cargo operations.• Interact with customers to address inquiries, resolve issues, and maintain positive customer relationships in valuable cargo import and export processes.• Coordinate closely with the airline and other Destination GHAs to ensure seamless cargo operations and achieve target performance levels.• Monitor and manage the performance of the ground handling team, ensuring adherence to safety and security protocols.• Analyse operational data to identify opportunities for improvement and implement corrective actions as needed.• Collaborate with other departments, such as cargo and logistics, to streamline processes and enhance overall supply chain efficiency.• Oversee documentation processes, ensuring accuracy and compliance with regulatory requirements.• Proactively address and resolve issues related to valuable cargo handling, maintaining a high level of operational performance.• Allocate resources effectively to meet operational demands and targets.• Foster a positive and collaborative work environment within the ground handling team.• Stay informed about industry trends, regulations, and best practices in valuable cargo handling.

Build up Export Cargo and break down Import Cargo as needed.Block ULD (Unit Load Device) space for valuable cargo.Coordinate with security personnel to monitor and enhance cargo security.Use relevant software and systems for tracking, recording, and managing cargo information efficiently.Ensure proper handling for hazardous materials in compliance with safety regulations.Be familiar with and follow emergency response procedures in case of incidents or disruptions in cargo operations.

Assist in day-to-day administrative and operational activities for both export and import.Conduct inventory and stock audits.Report audit findings to management.Implement and adhere to security protocols to safeguard valuable cargo.Coordinate with security personnel to monitor and enhance cargo security.Verify the accuracy of all cargo-related documentation, including invoices, packing lists, and customs declarations.Use relevant software and systems for tracking, recording, and managing cargo information efficiently.Prepare and submit compliance reports as required by regulatory authorities.Ensure proper documentation for hazardous materials in compliance with safety regulations.

Issue Delivery Orders (DO) and Gate Passes for imported cargo.Collect cash and credit payments at the Import Counter.Capture Import Airway Bills for record-keeping.Build up Export Cargo and break down Import Cargo as needed.Execute and capture Export Airway Bills.Collect charges at the Export Counter.Accept and handle valuable cargo shipments.Block ULD (Unit Load Device) space for valuable cargo.Issue Terminal Access Cards for Agents/Customers.Collect applicable charges for File Opening and Terminal Access Cards.Assist in day-to-day administrative and operational activities for both export and import.Conduct inventory and stock audits.Report audit findings to management.Ensure compliance with customs regulations and documentation requirements for both import and export processes.Implement and adhere to security protocols to safeguard valuable cargo.Coordinate with security personnel to monitor and enhance cargo security.Provide exceptional customer service to clients, addressing inquiries and concerns related to valuable cargo.Collaborate with customer service teams to ensure customer satisfaction.Verify the accuracy of all cargo-related documentation, including invoices, packing lists, and customs declarations.Liaise with shipping agents, airlines, customs authorities, and other stakeholders to facilitate smooth cargo operations.Use relevant software and systems for tracking, recording, and managing cargo information efficiently.Prepare and submit compliance reports as required by regulatory authorities.Ensure proper handling and documentation for hazardous materials in compliance with safety regulations.Be familiar with and follow emergency response procedures in case of incidents or disruptions in cargo operations.Identify opportunities for process improvement and efficiency gains in cargo handling operations.Provide feedback on areas for improvement to enhance overall operational effectiveness.

• Order Processing:Receive and process incoming orders.Ensure accuracy in order details, including quantities, products, and delivery addresses.Coordinate with other departments to fulfill customer orders.• Inventory Management:Monitor and manage inventory levels.Conduct regular stock checks and reconcile discrepancies.Implement and follow proper storage and handling procedures.• Shipping and Receiving:Oversee the loading and unloading of goods.Verify incoming shipments against purchase orders.Prepare shipping documentation and ensure accurate labeling of outgoing shipments.• Quality Control:Inspect products for damages or defects.Implement quality control measures to ensure the accuracy and integrity of shipments.• Route Planning:Collaborate with transportation teams to plan efficient delivery routes.Optimize routes to minimize transportation costs and delivery times.• Communication:Maintain effective communication with drivers, warehouse staff, and other relevant stakeholders.Provide timely updates on shipment status to customers and internal teams.• Documentation:Maintain accurate records of inventory, shipments, and other relevant information.Ensure compliance with regulatory and safety requirements.• Equipment and Facility Maintenance:Coordinate maintenance and repairs for warehouse equipment, Ensure the overall cleanliness and safety of the warehouse facility.• Problem Resolution:Address and resolve any issues or discrepancies in shipments promptly.Collaborate with relevant teams to troubleshoot and find solutions to operational challenges.• Continuous Improvement:Identify areas for process improvement and efficiency gains.• Health and Safety:Adhere to and promote safety protocols and guidelines.Conduct regular safety inspections and training for warehouse staff.• Customer Service:Provide excellent customer service by addressing inquiries and concerns related to shipments.