Bringing the revolution to recruitment & selection - through values, online games & evidence-based decisions.

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Responsibilities:Dealer Network strategy & execution (acquisition, development & management); Training and supporting programs for Dealers (i.e. recruitments, coaching, communications); Change management; Qualitative surveys & bonus system; Processes development; Cooperation with external agencies (trainings, events, research, recruitment) & consulting companiesAchievements:Creation & execution of SEAT Dealer Network Development strategy for Poland (INP 2013-2016) including new CI implementation & streamlined support policy. Selection process setup & new Dealer implementation brand checklist.Development & adaptation of Dealer & Service Contracts and brand standards. Development of the new bonus system in sales.Signing 21 new Dealer ContractsCreation & implementation of innovative sales model for new cars and training system based on 2 level of certification. LMS implementation together with 12 WBT.New Leon Product Training (SEAT brand re-launch event) & Leon ST Product Training on national level for over 450 participants.Sales trainings rated 2nd place in Poland by the Dealers according to independent 2015 Dealer Satisfaction Survey (DCG&EY).Creation & execution of innovative recruitment process support for the Dealers (sales & service), resulting in 12 month rotation drop from over 50% to 15%. Introduction of personnel verification process for 3 levels in the Network structure.Development & implementation of systematic quality measures - MS, CSS, Quality Audits.Creation & development of SEAT Extranet (v.1.0 & v.2.0) - main communication platform for the Network.Recruitment, management and development of highly motivated and effective team of professionals - SEAT DND Team & Co.

Responsibilities:Management, development & implementation of strategic sales projects of Skoda brand. In particular responsibility for scope definition, human resources, schedule, costs, quality, time & risk management as well as execution on every single stage. Development of project management standards, processes & methodologyAchievements:Development & implementation of Simply Grow strategy (2011-2016) in sales (fleet customer)Management of two key business programs:1. Big Fleet 2. CFM StrategyDevelopment & implementation of fleet customer philosophy within Skoda CRM conceptSuccessful management of projects:CFM Pilot (CFM_P)Harvester (KDZKPW)

Responsibilities:Management, development & implementation of strategic sales projects of Skoda brand. In particular responsibility for scope definition, human resources, schedule, costs, quality, time & risk management as well as execution on every single stage. Development of project management standards, processes & methodologyAchievements:Development & implementation of Simply Grow strategy (2011-2016) in sales (fleet customer)Management of two key business programs:1. Big Fleet 2. CFM StrategyDevelopment & implementation of fleet customer philosophy within Skoda CRM conceptSuccessful implementation of projects: Customer Knowledge (WoK) CFM Offer (O_CFM) CFM Need Analysis (BPCFM) Market Knowledge (WoR) SPF Courtesy Cars (SPF_SZ)Controlled closure of iFlota project

Responsibilities:Fleet sales target on Key Customers (farming & hunting). Support for Dealers Network in realization of regional fleet sales targets. Frame agreements acceptance. Sales reportingAchievements:Sales over 2000 cars (over 200 direct)Key Customers database introductionDevelopment and co-leading of training program focused on B2B NegotiationsDevelopment & implementation of Fleet Car Configurator and introduction of supporting marketing materials for fleet salesImplementation of factory fleet support system for Key Accounts

Responsibilities:Training & certification system as well as career paths for all levels of Dealers Network staff (Representatives, Middle & Top Management). Internal trainings for Importer employees. Assessment & Development Center system. Recruitment processes. HR surveys. Sales Quality system (Customer Satisfaction Survey, Mystery Shopper, standards, procedures, dealer bonus system). Best Dealer Contest. Motivation systems. Managing external agencies (trainings, events, research, recruitment) & consulting companies. Achievements:Number 1 in sales process quality by independent Mystery Shopper survey made by AutoBild in years: 2004, 2006, 2007, 2008Development & implementation of recruitment support system for Dealers based on PAPI-I Development & introduction of new product training concept in Poland made as a benchmark for other countriesConducting series of international product trainings for world importers together with factory (Roomster)Build & management of Training DepartmentCreation & implementation of new field sales force within Importer structuresIntroduction of sales quality strategy based on various surveys and motivational systems for Dealers Network including Best Dealer & Best Salesman ContestDevelopment & implementation of sales process standards based on certified trainings for Salesmen & Sales Managers as well as Service Representatives & Service Managers Development & implementation of IT system for training management (SZS)Implementation of Kirkpatrick’s model for training assessment ŠkodaLider – unique management competence program for Dealer’s Top Management

Responsibilities:Support for Board of Directors in development of HR company policyAchievements:Foreign language training system for Skoda Auto Polska employees Training needs analysis of Skoda Auto Polska employees

Responsibilities:Assessor – preparation, conducting & analysis of Assessment Centers.Trainer – co-leading of trainings in fields of: Basic management skills, Sales contact with Customer, NegotiationsAchievements:Trainings – 10 days (Hörmann Polska, Impel S.A.)Assessment Center – 4 days (Interpolkom, Sokołów S.A.)