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@we-energies.com
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3 phones found area 262, 414, and 800
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Jim Moretti is listed as Business Process Improvement Specialist at We Energies, a with 2771 employees, based in Bonita, California, United States. AeroLeads shows a work email signal at we-energies.com, phone signal with area code 262, 414, 800, and a matched LinkedIn profile for Jim Moretti.
Jim Moretti previously worked as Senior Consultant at James Moretti Llc and Business Process Analyst at We Energies. Jim Moretti holds Executive Certification In Business Analysis from John Cook School Of Business, St Louis University.
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Two BS degrees, accounting and teaching plus 10+ years’ experience as business process analyst in utility customer services. Proven record of anlyzing and improving organizational process, policy and business operations.Clear and concise communication and presentation skills at all organizational levels, to senior executives and at industry symposia. Multilingual. Developed project definitions, business cases, risk analysis and cost/benefit analysis. Led capital determination and quantitative evaluations, problem definition, root cause analysis.Led OTS software evaluation, RFI, RFP, product selection and professional development engagements. Experienced in waterfall and agile project methodologies. Elicited, validated and prioritized business requirements and solution requirements using prototyping, modeling, business rules analysis, user stories/use cases, observation, leading workshops and focus groups. Developed risk analysis and mitigation strategies both for projects and major business processes.Basic programming skills (SQL) and power user of Microsoft Office Suite. Mined relational databases extensively for analysis and process management.Detail-oriented, organized, and a sense of urgency and proven ability to meet deadlines. Ability to manage multiple priorities with minimal supervision.
Listed skills include Process Improvement, Business Process, Project Management, Business Process Improvement, and 17 others.
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San Diego, California, United States
I'll guide you in evaluation of Off-The-Shelf or in-house software development, manage your software requirements definition and implementation project, improve your business processes and assure they are correctly converted to your new software platform.
Greater Milwaukee Area
Responsible for billing exception process support and process improvement, and Business Lead for strategic projects that support Customer Services strategy of timely accurate billing.Meter to Bill Key Performance Indicators: Managed project to define and implement strategic KPI measurements to coordinate and evaluate process improvement efforts across the Customer Services business unit.Customer Experience Definition: Led a team of Customer Experience and Channel Managers with vendor resources to define the desired We Energies customer experience and formulate a technology road map plan on which an $8M project was based to implement a unified communications infrastructure and improve web customer self-service options. Project Management Methodology: Led the development and introduction of PMM and a project management office in the Customer Services business unit.Agency Solutions: Led the implementation of a $2M automated solution to enable community service agencies in 57 Wisconsin counties to submit promises of payment and customer applications to the Low Income Payment Plan at We Energies on behalf of the agencies’ client
We Energies
Wisconsin Rate Case 2015: Lead team of analysts in requirements management for the 2015 rate case to minimize business risk. Manage development work plans for price changes, new eligibility and charge line items on electric, gas and steam rates. Approve design, test plans and test results. Organize user acceptance testing and production verification. Tariff Implementation Audit: Led the effort to compare all electric, gas and steam tariff requirements to their respective implementation processes and systems. Assure compliance and perform implementation risk analysis for each rate. Led implementation of the follow up work plan to correct gaps found.Rate Process Improvement: Lead a process improvement team to streamline the rate value change process to assure that authorized charges and prices are put in production and minimize risk of rate errors.
Formulated call center metrics and call standards. Implemented coaching and monitoring tools. Led system testing of billing and revenue reporting for customer information system conversion of 2001.
Resolved high profile billing and account related disputes. Specified and implemented automated adjustment tools. Developed and delivered training to Customer Consultants.
Other employees you can reach at we-energies.com. View company contacts for 2771 employees →
Hakim Collins
Colleague at We EnergiesHaven, Kansas, United States
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Jennifer Stott
Colleague at We EnergiesMilwaukee, Wisconsin, United States
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William Allen
Colleague at We EnergiesNew York City Metropolitan Area, United States
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Carla Davus
Colleague at We EnergiesFlorence, South Carolina, United States
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Ray Satterwhite
Colleague at We EnergiesOak Creek, Wisconsin, United States
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Preston Jernigan
Colleague at We EnergiesGreater Fort Wayne, United States
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Wei Chen
Colleague at We EnergiesTaipei City, Taiwan, Province Of China
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Janko Janko
Colleague at We EnergiesQatar
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Bls Njsua
Colleague at We EnergiesIndonesia
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Sonia Campos Blackaller
Colleague at We EnergiesAguascalientes, Mexico
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This is a five course program, co-sponsored by ASPE, Inc., that demonstrates how to bridge the gap between business stakeholders.
Activities and Societies: Slavic ChoirMajor in Spanish language and literature for secondary education. Minor in Russian language.
Quick answers generated from the profile data available on this page.
Jim Moretti works for We Energies.
Jim Moretti is listed as Business Process Improvement Specialist at We Energies.
AeroLeads has found 2 work email signals at @we-energies.com for Jim Moretti at We Energies.
AeroLeads has found 3 phone signal(s) with area code 262, 414, 800 for Jim Moretti at We Energies.
Jim Moretti is based in Bonita, California, United States while working with We Energies.
Jim Moretti has worked for James Moretti Llc, We Energies, Enterforce Inc., and Wisconsin Gas Company.
Jim Moretti's colleagues at We Energies include Hakim Collins, Jennifer Stott, William Allen, Carla Davus, and Ray Satterwhite.
You can use AeroLeads to view verified contact signals for Jim Moretti at We Energies, including work email, phone, and LinkedIn data when available.
Jim Moretti holds Executive Certification In Business Analysis from John Cook School Of Business, St Louis University.
Jim Moretti is listed with skills including Process Improvement, Business Process, Project Management, Business Process Improvement, Call Centers, Visio, Team Leadership, and Program Management.
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