• Managed end-to-end technical implementation of Carbon Health’s COVID-19 vaccination program, successfully administering 1.8M vaccinations and generating $60m in revenue. • Implemented enhancements to Carbon Health’s vaccination application by leading the integration with 20 state immunization registries to streamline vaccination reporting.• Managed electronic lab ordering and results processing through the Carbon EHR with multiple national vendors - Carbon requests up to 50,000 lab tests a month across 5+ vendors, which enabled a 72 hour turnaround time for 90% of Carbon Health’s lab orders.• Partnered with engineering and data science to create alerts for transient integration issues. The dashboard is used daily by the RN support team to facilitate clinic operations..• Improved patient experience and quality of care by leading bi-weekly user research meetings with program stakeholders to gather feedback, identify gaps, and present product updates. • Created external and internal facing resources for bug fixes and upcoming feature releases for multiple product pods.• Presented bi-monthly updates on public health initiatives and roadmap changes to Product, Clinic Operations, and Enterprise team leadership.

• Transformed the applicant onboarding process by integrating automated solutions, reducing the time to onboard new Swing Education substitute teachers from 15 to 3 business days.• Developed and implemented key performance indicators (KPIs) to measure and drive the effectiveness of Substitute operations by leading and motivating the team to execute strategic initiatives, significantly enhancing the efficiency of operational workflows.

• Enhanced the applicant onboarding experience by identifying trends and informing product improvements.• Collaborated with the talent team to achieve regional goals and ensure prompt candidate support.

• Support lead teacher during set-up, transitions, and other classroom needs• Model speech and action with children for beginning students • Aided in children's exploration and learning through "Sportscasting" and symbolic gesture• Developed curriculum to identify growing domains in early childhood and extended curriculum to scaffold areas of development

• Practiced trauma-informed care and supervision of children• Attended to all childcare needs (i.e. diapering, bathing, feeding, one-on-one, and group interactions)• Created fun and educational activities for children• Administered and completed paperwork involved in requests for service, intakes, and discharges• Household tasks (i.e. cleaning, preparing meals and snacks, inventory of supplies, laundry etc.)• Monitored and maintained the cleanliness and safety of the Nursery, in accordance with program and Title 22 regulations.