 Running regular checks on network, servers and data security. Ensuring the security of data, network access, and backup systems. Extensive knowledge on management and maintenance of windows based server environment. Identifying and acting on opportunities to improve and update software and systems. Developing and implementing IT policy and best practice guides for the organization. Identifying problematic areas and implement strategic solutions in time. Designing training programs and workshops for IT staff. Conducting regular system audits. Running and sharing regular operation system reports with GM team. Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages. Managing and reporting on the allocation of IT budget. Providing direction for IT team members. Good knowledge in ERP - Microsoft Dynamic NAV. Developing the infrastructure and systems to meet the company’s needs. Managing and maintaining relationships with third-party vendors for printers, infrastructure support, phones, and copiers. Handling new projects, designing network diagrams and implementing new technologies.

Work as part of a proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Providing the very highest level of technical support and customer service to internal staff. Installation and maintenance of all systems within a client’s digital environment.  Building, configuration and of servers and storage hardware. Designing, implementing and managing Active Directory. Ensure adequate antivirus protection & solutions are maintained and updated. Configuring and managing backup & restore procedures. Responsible for disaster recovery, closing security loopholes and access levels. Developing the infrastructure and systems to meet the directorate’s needs. Acting as the first point of contact for all IT & technical queries. Communicating with third party technical specialists. Obtaining quotes for supply of goods and services from suppliers. Providing advice on selection and purchase of IT equipment. Deploying new hardware, server backups & evaluating new software & security risks.

 Responsible for diagnosing & resolving hardware & software problems. Teaching C++, HTML, SQL & JAVA. Acting as the first point of contact for all IT & technical queries. Configuring and managing backup & restore procedures. Maintaining a wide range of computer hardware and software programs. Upgrading installed software, Installing Service Packs and patches.