Jam Aero Tan Email & Phone Number

I am a meticulous and organized professional with a BSc (Hons) in Cyber Security and Forensics Computing, complemented by years of hands-on experience in both administrative and technical roles. My career spans diverse environments, from hospitality to IT support, where I have honed a wide range of skills.In my role as a waiter at Banquet 1408, I delivered exceptional customer service, managed multiple tasks simultaneously, and collaborated effectively with kitchen staff and fellow waitstaff to ensure a positive dining experience. Transitioning to an Assistant Engineer at MEC Colchester Limited, I operated across varied environments, assisted and observed operations, and maintained effective communication with supervisors to ensure smooth operations.At Colchester Institute, my role as an ICT Helpdesk Assistant allowed me to conduct routine checks, manage wire installations, and perform system-wide clean ups to optimize computer performance. I gained exposure to server room operations, implemented anti-malware solutions, and contributed to a broader understanding of IT infrastructure.My educational background includes a BSc (Hons) in Cyber Security and Forensics Computing from the University of Portsmouth, and a BTEC Level 3 Extended Diploma in IT from Colchester Institute. During my studies, I participated in the Career Ready Programme, which included mentoring, a paid internship, and masterclasses, as well as the Ministry of Defence Education Outreach Program, where I engaged in an international crisis scenario workshop. I was also recognized as Student of the Month for my progression in Mathematics during secondary school.I possess strong technical aptitude, with proficiency in Microsoft Office Suite, experience with Windows and basic troubleshooting, and familiarity with data entry and database management. I am experienced with Windows, Linux, and CentOS operating systems and have conducted vulnerability assessments, provided remediation recommendations, and managed risks to ensure system and data security.My transferable skills include process improvement, attention to detail, time management, concise communication, report writing, problem-solving, critical thinking, interpersonal skills, and exceptional organizational abilities. I am proactive, self-motivated, and poised to contribute to administrative tasks and IT operations effectively.

• 

  University Of Portsmouth

  Cyber/Computer Forensics Computing