Jim Mullen work email
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Jim Mullen personal email
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Currently retired, active board member for the Master Gardeners for North Alabama.Network Engineer with strengths in analysis and problem resolution of Enterprise LAN/WAN and VPN network infrastructures. A strong understanding of customer business requirements and objectives. Excellent track record of maximizing opportunities and applying new technologies to develop solutions for clients. Effective at building relationships with all levels within an organization as well as with clients and vendors. Utilizes knowledge and skills to enable employers to win and secure customer confidence and loyalty with the products and services provided. Assist clients to achieve maximum utilization of their networks to enhance and optimize production and provided services. Training experience contributes to a proven track record of excellence in soft skills for training and mentoring. Nortel Certified Support SpecialistNortel Certified Support ExpertNortel Certified Design ExpertSecurity +Specialties: Enterprise Data NetworksVPN IPsec TechnologyNetwork Security/IA
Ierus Technology
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RetiredIerus Technology Jul 2016 - PresentProvide support of DoD NIPR/SIPR and UNET/CNET networks incorporating Cisco, Brocade, General Dynamics, and ViaSat Ethernet compnents. Assist organizations interfacing VTC, VoIP, PC Blades, and Multicast to network infrastructure
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Network Design EngineerHx5, Llc Mar 2018 - Jan 2019Huntsville, Alabama AreaProvide support of DoD UNET/CNET networks incorporating Cisco and General Dynamics, Ethernet components. Assist organizations interfacing VTC, VoIP, and MD3S to network infrastructure -
Network Design EngineerHx5, Llc Mar 2018 - Jan 2019Huntsville, Alabama Area
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Design EngineerInsight Global Jan 2016 - Jul 2016Huntsville, Alabama AreaProvide support of DoD NIPR/SIPR and UNET/CNET networks incorporating Cisco, Brocade, General Dynamics, and ViaSat Ethernet compnents. Assist organizations interfacing VTC, VoIP, PC Blades, and Multicast to network infrastructure. Provide technical support to lower tier support staff -
Network EngineerVista Technical Solutions Sep 2015 - Jan 2016Redstone Arsenal, AlProvide support of DoD NIPR/SIPR and UNET/CNET networks incorporating Cisco, Brocade, General Dynamics, and ViaSat Ethernet compnents. Assist organizations interfacing VTC, VoIP, PC Blades, and Multicast to network infrastructure. Manage DHCP, Radius, AAA/TACACS/ACS and AD services. Provide technical support to lower tier support staff
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Network Engineer IiAlutiiq, Llc Jan 2011 - Sep 2015Redstone ArsenalSupport DOD networkt on Redstone Arsenal. -
Volunteer It StaffOur Lady Queen Of The Universe Church Jul 2010 - Dec 2011Huntsville, Alabama AreaCurrently performing volunteer IT activities for administrative staff.
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It StaffSt. John The Baptist Catholic School Dec 2010 - Jan 2011Performing part time TI staffing at St. John the Baptist Catholic School
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Technical Support Engineer IiAvaya Dec 2009 - May 2010Customer support for the former Nortel VPN Router product line with timely and responsive support. Problem analysis, characterization, and root cause resolution of complex technical issues. Managed technical and political escalations to ensure proper resources were engaged to resolve service impacting issues. -
Global Product Support EngineerNortel Networks May 2007 - Dec 2009Customer support for the VPN Router product line with timely and responsive support. Problem analysis, characterization, and root cause resolution of complex technical issues. Managed technical and political escalations to ensure proper resources were engaged to resolve service impacting issues. -
Global Product Support EngineerNortel Networks Aug 2006 - May 2007* Engage customer issues with on-site and off-site support for the Nortel Ethernet L2/L3 Switches. Problem analysis, characterization, and root cause resolution of complex technical issues. * Manage technical and political escalations to ensure proper resources were engaged to resolve service impacting issues.
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Rapid Response EngineerNortel Networks May 2001 - Aug 2006* Assist the Nortel Enterprise Voice and Data Global Support organizations with on-site support to customer issues. * Respond to customer critical situations in both political and technical environments, providing technical expertise to recover and sustain customer satisfaction.
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Professional Services EngineerNortel (Bay) Networks Jun 1997 - May 2001Developed network solutions and support for Nortel Enterprise network and Passport voice technologies, including ad hoc design and analysis to meet changing customer requirements.
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System ConsultantIntergraph Corp Apr 1995 - Jun 1997* Evaluate vendor’s network products/components and determined the Support Philosophy.* Develop and conduct new product introduction courses for field support personnel. * Provide technical assistance and solutions to Intergraph support personnel.
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Technical ManagerIntergraph Corp Apr 1991 - Apr 1995* Manage a staff of 10 for providing direct hardware/software support to field and internal support personnel. * Evaluate and provide hardware/software solutions to company clients.
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System ConsultantIntergraph Corp May 1987 - Apr 1991Collaborate with software engineers to develop, test, and certify VAX/VMS software utilities used to diagnosis and maintain Intergraph CAD/CAM systems.
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System AdministratorIntergraph Corp Sep 1986 - May 1987* Manage the hardware and software products utilized by the Intergraph Training department. * Develop an inventory database for the department’s hardware and software licenses.
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Technical TrainerIntergraph Corp Aug 1979 - Sep 1986Initiate and develop the Field Service Training department for Intergraph's Field Support Operations. Develop additional courses as new equipment and technologies were introduced to clients.
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Sp5Army Security Agency Feb 1973 - Feb 1977Duties included instructing Army and Air Force Security Agency personnel on the theory and maintenance of digital and computer systems used for the interception and analysis of electronic telemetry data
Jim Mullen Skills
Jim Mullen Education Details
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Cybersecurity -
Science Computer Engineering -
Electronic Technology -
RtiCybersecurity
Frequently Asked Questions about Jim Mullen
What company does Jim Mullen work for?
Jim Mullen works for Ierus Technology
What is Jim Mullen's role at the current company?
Jim Mullen's current role is Network Design Engineer at HX5, LLC.
What is Jim Mullen's email address?
Jim Mullen's email address is ja****@****hsi.com
What schools did Jim Mullen attend?
Jim Mullen attended Rochester Institute Of Technology, The University Of Alabama, Ivy Tech Community College, Rti.
What are some of Jim Mullen's interests?
Jim Mullen has interest in Woodworking, Kayaking, Gardening.
What skills is Jim Mullen known for?
Jim Mullen has skills like Tcp/ip, Testing, Lan Wan, Ethernet, Windows, Databases, Enterprise Software, Computer Security, Routing, Hardware, Ip, Voip.
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Jim Mullen
Seattle, Wa3lighthouseventuresllc.com, jmmco.net, glympse.com -
Jim Mullen
Washington, Dc5dot.gov, werner.com, tusimple.ai, pacbell.com, wnr.com2 (402) 8XXXXXXXXXXXXX
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Jim Mullen
Akron, Oh4uwsummit.org, uwsummit.org, uws.org, unitedwaynashville.org2 +133076XXXXX
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3gmail.com, mullenfoods.com, yahoo.com4 +177371XXXXX
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