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Jim Mullen is listed as Retired at IERUS Technology, based in Hazel Green, Alabama, United States. AeroLeads shows a work email signal at mchsi.com and a matched LinkedIn profile for Jim Mullen.
Jim Mullen previously worked as Network Design Engineer at Hx5, Llc and Network Design Engineer at Hx5, Llc. Jim Mullen holds Micromasters In Cybersecurity, Cybersecurity from Rochester Institute Of Technology.
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Currently retired, active board member for the Master Gardeners for North Alabama.Network Engineer with strengths in analysis and problem resolution of Enterprise LAN/WAN and VPN network infrastructures. A strong understanding of customer business requirements and objectives. Excellent track record of maximizing opportunities and applying new technologies to develop solutions for clients. Effective at building relationships with all levels within an organization as well as with clients and vendors. Utilizes knowledge and skills to enable employers to win and secure customer confidence and loyalty with the products and services provided. Assist clients to achieve maximum utilization of their networks to enhance and optimize production and provided services. Training experience contributes to a proven track record of excellence in soft skills for training and mentoring. Nortel Certified Support SpecialistNortel Certified Support ExpertNortel Certified Design ExpertSecurity +Specialties: Enterprise Data NetworksVPN IPsec TechnologyNetwork Security/IA
Listed skills include Tcp/Ip, Testing, Lan Wan, Ethernet, and 22 others.
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Provide support of DoD NIPR/SIPR and UNET/CNET networks incorporating Cisco, Brocade, General Dynamics, and ViaSat Ethernet compnents. Assist organizations interfacing VTC, VoIP, PC Blades, and Multicast to network infrastructure
Huntsville, Alabama Area
Provide support of DoD UNET/CNET networks incorporating Cisco and General Dynamics, Ethernet components. Assist organizations interfacing VTC, VoIP, and MD3S to network infrastructure
Huntsville, Alabama Area
Provide support of DoD NIPR/SIPR and UNET/CNET networks incorporating Cisco, Brocade, General Dynamics, and ViaSat Ethernet compnents. Assist organizations interfacing VTC, VoIP, PC Blades, and Multicast to network infrastructure. Provide technical support to lower tier support staff
Redstone Arsenal, AL
Provide support of DoD NIPR/SIPR and UNET/CNET networks incorporating Cisco, Brocade, General Dynamics, and ViaSat Ethernet compnents. Assist organizations interfacing VTC, VoIP, PC Blades, and Multicast to network infrastructure. Manage DHCP, Radius, AAA/TACACS/ACS and AD services. Provide technical support to lower tier support staff
Huntsville, Alabama Area
Currently performing volunteer IT activities for administrative staff.
Performing part time TI staffing at St. John the Baptist Catholic School
Customer support for the former Nortel VPN Router product line with timely and responsive support. Problem analysis, characterization, and root cause resolution of complex technical issues. Managed technical and political escalations to ensure proper resources were engaged to resolve service impacting issues.
Customer support for the VPN Router product line with timely and responsive support. Problem analysis, characterization, and root cause resolution of complex technical issues. Managed technical and political escalations to ensure proper resources were engaged to resolve service impacting issues.
* Engage customer issues with on-site and off-site support for the Nortel Ethernet L2/L3 Switches. Problem analysis, characterization, and root cause resolution of complex technical issues. * Manage technical and political escalations to ensure proper resources were engaged to resolve service impacting issues.
* Assist the Nortel Enterprise Voice and Data Global Support organizations with on-site support to customer issues. * Respond to customer critical situations in both political and technical environments, providing technical expertise to recover and sustain customer satisfaction.
Developed network solutions and support for Nortel Enterprise network and Passport voice technologies, including ad hoc design and analysis to meet changing customer requirements.
* Evaluate vendor’s network products/components and determined the Support Philosophy.* Develop and conduct new product introduction courses for field support personnel. * Provide technical assistance and solutions to Intergraph support personnel.
* Manage a staff of 10 for providing direct hardware/software support to field and internal support personnel. * Evaluate and provide hardware/software solutions to company clients.
Collaborate with software engineers to develop, test, and certify VAX/VMS software utilities used to diagnosis and maintain Intergraph CAD/CAM systems.
* Manage the hardware and software products utilized by the Intergraph Training department. * Develop an inventory database for the department’s hardware and software licenses.
Initiate and develop the Field Service Training department for Intergraph's Field Support Operations. Develop additional courses as new equipment and technologies were introduced to clients.
Duties included instructing Army and Air Force Security Agency personnel on the theory and maintenance of digital and computer systems used for the interception and analysis of electronic telemetry data
Quick answers generated from the profile data available on this page.
Jim Mullen works for IERUS Technology.
Jim Mullen is listed as Retired at IERUS Technology.
AeroLeads has found 1 work email signal at @mchsi.com for Jim Mullen at IERUS Technology.
Jim Mullen is based in Hazel Green, Alabama, United States while working with IERUS Technology.
Jim Mullen has worked for Ierus Technology, Hx5, Llc, Insight Global, Vista Technical Solutions, and Alutiiq, Llc.
You can use AeroLeads to view verified contact signals for Jim Mullen at IERUS Technology, including work email, phone, and LinkedIn data when available.
Jim Mullen holds Micromasters In Cybersecurity, Cybersecurity from Rochester Institute Of Technology.
Jim Mullen is listed with skills including Tcp/Ip, Testing, Lan Wan, Ethernet, Windows, Databases, Enterprise Software, and Computer Security.
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