Ja’Mya Johnson Email & Phone Number

Chattanooga, Tn

As a Customer Service Representative at the concession stands in Finley Stadium, I provide quick and friendly service to ensure a positive guest experience. My role involves taking orders, processing payments, and preparing food and beverages, all while maintaining cleanliness and adhering to health and safety standards. I manage high volumes of customers during events, resolving any issues or concerns promptly and professionally to ensure satisfaction. My goal is to create a welcoming atmosphere and contribute to an enjoyable event experience for every guest.

Kennesaw, Georgia, United States

As a team member under the Event and Venue Management department at Kennesaw State University, I was responsible for assisting in management and organization of camps and/or conferences held on both the Marietta and Kennesaw campus.

Kennesaw, Georgia, United States

Chattanooga, Tennessee, United States

As a Cutco Sales and Marketing Representative, I was responsible for engaging with customers to demonstrate and sell Cutco's premium kitchen products. I conducted both in-person and virtual presentations to showcase the quality, versatility, and benefits of the product line. My focus was on building lasting relationships with clients by providing exceptional customer service, addressing their needs, and offering tailored solutions to meet their kitchen and lifestyle preferences.In this role, I consistently generated sales through various lead generation methods, including networking, referrals, cold calls, and social media outreach. My marketing efforts involved promoting Cutco's brand and products through direct marketing campaigns and creatively engaging with potential customers. I took pride in delivering outstanding service during the sales process and providing ongoing support, ensuring a seamless customer experience from purchase to follow-up.A key part of my responsibilities was managing my time effectively to balance customer meetings, sales goals, and marketing initiatives. With a deep knowledge of Cutco products, I confidently answered questions and highlighted product features that aligned with the specific needs of each customer. Additionally, I collaborated with my team, sharing best practices, strategies, and ideas to drive sales and achieve shared goals.In this position, I was dedicated to consistently meeting and exceeding sales targets while maintaining a high level of professionalism and integrity. My goal was to help customers discover the value of Cutco products and enhance their everyday lives by offering reliable and high-quality kitchen solutions.

This was one of the many entry level jobs where I learned the importance of not just providing great customer service, but also the importance creating a welcoming atmosphere for others.

Kennesaw, Georgia, United States

Here at KSU’s Honors College, being a member has offered me great opportunities to excel in my career and knowledge. Taking different college courses has broaden my perspective on my connection with the world and how to not only work with others, but connect and communicate with others.

Bachelor'S Degree, Marketing

High School Diploma

Education record

Activities and Societies: KSU Journey Honors CollegeWhen transitioning from high-school to college, I was invited into the KSU Journey.