Jan Bancroft Email & Phone Number

United States

Alpharetta, Georgia, United States

*Preschool teacher of three to five year old's. *Promoted physical, academic, and social development by implementing diverse classroom and outside activities. * Developed and implemented weekly lesson plans and prepared pre-class materials.* Collaborated with other teachers and staff members to plan special events.* Promoted social-emotional development. * Conducted ongoing observations and assessments.* Established and maintained positive relationships with parents.

United States

* Trained specialized veterinary software to veterinary hospitals and clinics. * Performance Improvement Specialist that worked with clients to increase their clientele and revenues. * Designed and developed training materials, such as manuals, presentations, and interactive tutorials.* Assessed training needs and developed customized training materials.* Delivered engaging and interactive training sessions, ensuring maximum participant involvement and knowledge retention.* Provided one-on-one coaching and support to individuals seeking additional assistance* Evaluated training effectiveness through assessments and feedback surveys then implemented improvements as needed.* Assisted in software testing and quality assurance to identify bugs and suggest improvements.* Conducted train-the-trainer sessions to equip internal trainers with necessary knowledge and skills.* Assisted in the onboarding process of new employees, providing software training and support.

Christiansted, St Croix, Us Virgin Islands

* Successfully managed all aspects of the veterinary clinic, including administrative tasks, staff supervision, and client management.* Developed and implemented efficient operational procedures to improve workflow and enhance productivity.* Oversaw scheduling, ensuring appropriate staffing levels.* Conducted performance evaluations, provided feedback, and organized training programs to enhance staff skills and knowledge.* Implemented and maintained inventory management systems.* Collaborated with veterinarians and technicians to ensure the highest standards of animal care.* Cultivated positive relationships with clients, addressing concerns, and ensuring excellent customer service.* Developed and managed the clinic's budget, monitoring expenses, and identifying opportunities for cost savings.* Analyzed profit and loss statements.* Utilized electronic medical records (EMR) system to maintain accurate patient records.* Performed marketing and promotional activities to attract new clients and expand the clinic's customer base.* Assisted veterinarians with examinations, treatments, lab work, and other procedures.* Educated pet owners on proper animal care, medications administration, and post-operative instructions.* Maintained surgical instruments and equipment.

Computer Science

Pre-Nursing Studies

Activities and Societies: Phi Beta Kappa Society (Academic Honor Society)