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Jan Bitner Email & Phone Number
CRM Key User
at
Josera petfood
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Who is Jan Bitner? Overview
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Quick answer
Jan Bitner is listed as CRM Key User at Josera petfood, based in Poznań, Wielkopolskie, Poland. AeroLeads shows a matched LinkedIn profile for Jan Bitner.
Jan Bitner previously worked as Supply Chain & Customer Service Manger at Soufflet Group and Customer Service Coordinator at Soufflet Group. Jan Bitner holds Master'S Degree, History from Uniwersytet Im. Adama Mickiewicza W Poznaniu.
Company email context
Email format at Josera petfood
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Josera petfood
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Profile bio
About Jan Bitner
Multipurpose, "jack-of-all-trades" employee with an open-minded attitude for learning new skills and readiness to face challenges ahead. Strong customer service background combined with a knack for accounting and analytics. Highly competent in both soft skills like effective communication, training and mediating, as well as planning, reporting and data aggregation. Handles well leadership responsibilities, frontline customer care and precise data checking positions.
Current workplace
Jan Bitner's current company
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6 roles
Jan Bitner work experience
A career timeline built from the work history available for this profile.
Crm Key User
Current- Support of CRM system roll-out, usage and further development
- Solving pressing system issues, providing communication and feedback between end users and IT units
- Mapping of businness requirements and data analysis for Sales
Mar 2023 - Present
Supply Chain & Customer Service Manger
- Supervising general, daily workflow of Customer Service and Logisticsoperations.
- Organising and taking responsibility for delivery schedules of sales andservices; overseeing invoicing and claims process.
- Reporting for senior managment (i.e. KPIs, delivery transport costs, totalpurchase costs of material etc.).
- Managing customer resources database as well as frontline relations withthe clients.
- Co-creating and supervising warehouse policies and procedures;organising and taking active part in material inventories, qualityinspections.
- Recruitment of regular and temporary team members, performing internaltrainings (i.e. SAP basic training, general onboarding).
Feb 2022 - Feb 2023
Customer Service Coordinator
- Performing frontline customer service, responding to client queries, solvingissues, keeping client informed about current status of financial affairs.
- Invoicing and preparing fiscal documents (e.g. proforma invoices, credit and debit notes), calculating correct price requirements.
- Overseeing execution of sale and purchase contracts.
- Managing and solving basic system issues as SAP Key user; beingresponsible for documenting and issuing error ticket reports to external ITteam.
- Taking part in export operations out of UE as a communication anddocument coordinator.
- Assisting in training and onboarding for new co-workers.
Dec 2018 - Feb 2022
Customer Service Coordinator
- Providing broad customer service: informing about trasaction status,creating price quotations, processing shipping and invoicing.
- Taking part in claims managment by receiving case information and issuing credit notes afterwards.
- Providing result and material reports for sale representatives.
- Taking part in an implementation project of new version of SAP software (adaptation for new brands aquired by SB&D; SD Module).
- Three-month tenure as a support in Supply Planning department (January - March 2018); co-managing supply and restocking plans as well as providing information for Customer Service about restocking schedules.
- Assisting in training and onboarding for new co-workers.
May 2017 - Oct 2018
Customer Care / Administration Specialist
Regionalny Ośrodek Edukacji
Jun 2015 - Apr 2017
1 education record
Jan Bitner education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Jan Bitner work for?
Jan Bitner works for Josera petfood.
What is Jan Bitner's role at Josera petfood?
Jan Bitner is listed as CRM Key User at Josera petfood.
Where is Jan Bitner based?
Jan Bitner is based in Poznań, Wielkopolskie, Poland while working with Josera petfood.
What companies has Jan Bitner worked for?
Jan Bitner has worked for Josera Petfood, Soufflet Group, Stanley Black & Decker, Inc., and Regionalny Ośrodek Edukacji.
How can I contact Jan Bitner?
You can use AeroLeads to view verified contact signals for Jan Bitner at Josera petfood, including work email, phone, and LinkedIn data when available.
What schools did Jan Bitner attend?
Jan Bitner holds Master'S Degree, History from Uniwersytet Im. Adama Mickiewicza W Poznaniu.
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