Jan Chamberlain

Jan Chamberlain Email and Phone Number

Collector and Credit Liaison @ Office Depot
Buckley, WA, US
Jan Chamberlain's Location
Buckley, Washington, United States, United States
Jan Chamberlain's Contact Details

Jan Chamberlain personal email

n/a

Jan Chamberlain phone numbers

About Jan Chamberlain

Creative, classy and energetic professional with 35+ years of progressive experience within the Credit Dept environment with extensive skills in high level strategy of resolving credit issues.Carry 5Mil AR with consistent resolution to issues.Fun, positive, self-motivated and high-energy team player.Specialties: Proven ability to identify issues of concern and finding the path to resolution.

Jan Chamberlain's Current Company Details
Office Depot

Office Depot

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Collector and Credit Liaison
Buckley, WA, US
Website:
officedepot.com
Employees:
31861
Jan Chamberlain Work Experience Details
  • Office Depot
    Collector And Credit Liaison
    Office Depot
    Buckley, Wa, Us
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  • Office Depot
    Collector/ Credit Liaison
    Office Depot Nov 1998 - Present
    Establish rapport with customers and a commitment to excellent customer service. This position requires drive, tact and organizational skills to achieve excellent outcomes: collect accounts while keeping the customer, successfully answer billing questions, and troubleshoot account balance discrepancies. As the Accounts Receivable Customer Care Specialist, you are managing the collection of all outstanding debts and maintain strong customer relationships throughout.Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.Processing delinquent accounts and following up on payments plans.Run and review aging reports on a daily and weekly basis.Process payments via check by phone or Credit CardConstant communication with Account Managers as to collection status of their accounts.Keep complete detailed collection reports, actions and notes.
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  • Office Depot
    Sr Ar Specialist/ Credit Liaison
    Office Depot Nov 1998 - Present
    Kent, Wa
    Carry about 5M in acct AR with average of about 300K in 16+ overdueConsistantly meeting bonus requirements- 16+ years of relevant commercial credit/collections experience.- Ability to regularly interact with senior management or executive levels on matters concerning several functional areas, divisions and/or customers.- Requires the ability to change the thinking of, or gain acceptance of, others in sensitive situations.- Excellent relationship management and business development abilities, analytical and problem solving skills, sales skills, and credit and credit quality skills with prior lending authority experience.- Excellent planning and organization skills with the ability to change course (adaptable) at a moments notice.- Excellent written and verbal communication skills.- Proficiency with personal computers and related software packages such as Word and Excel, and other business machines.- Ability to train and present to small and large audiences or has the interest in learning to train and present.-Ability to work under tight timelines, and high volume levels in keeping with established Service Level Agreement for position.
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  • Office Depot
    Sr Collector
    Office Depot Nov 1998 - Present
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  • Fred Meyer
    Teller Trainer/ Teller/ Price Adjuster/ Cashier
    Fred Meyer Jan 1986 - Nov 1998
    Benson Plaza And Kent Store In Kent, Wa
    The last several years I was a teller trainer. Trained employees to know and understand all areas of the vault. Including Currency, checks and food stamps. Preparing all for bank deposits and daily store use. Also preparing for all that was sold at the customer service desk like money orders, licences, etc...
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Jan Chamberlain Skills

Strategy Program Management Accounts Receivable Project Planning Microsoft Excel Customer Service Cold Calling Sales Pricing Sales Presentations Direct Sales Credit

Frequently Asked Questions about Jan Chamberlain

What company does Jan Chamberlain work for?

Jan Chamberlain works for Office Depot

What is Jan Chamberlain's role at the current company?

Jan Chamberlain's current role is Collector and Credit Liaison.

What is Jan Chamberlain's email address?

Jan Chamberlain's email address is ja****@****yer.com

What is Jan Chamberlain's direct phone number?

Jan Chamberlain's direct phone number is (800) 463*****

What skills is Jan Chamberlain known for?

Jan Chamberlain has skills like Strategy, Program Management, Accounts Receivable, Project Planning, Microsoft Excel, Customer Service, Cold Calling, Sales, Pricing, Sales Presentations, Direct Sales, Credit.

Who are Jan Chamberlain's colleagues?

Jan Chamberlain's colleagues are Yuvraj Sinh Jadeja, Isaiah (Chad) Alverson, Camille Cole, Ángel Takeshi Shimizu Martínez, Bob Ronnie Catering, Emily Cutshall, Christian Valadez Muñoz.

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