Services Manager
CurrentMain Purpose of the RoleTo provide support to the Services Director to ensure that the provision of Hard and Soft FM Services to Colchester Garrison is efficiently and effectively carried out and deputise for that person when required.Manage the RMPA office functions to ensure the delivery of a fully compliant service to the RMPA Team and Board Members, reporting directly to the CEO.Main Duties / Tasks:Responsible for both the office Quality Management System in compliance with ISO 9001:2015 ensuring continued certification and the H&S Management System in accordance with the Project Agreement Health & Safety legislation.Ensure fully functional Project Management Information System (MIS)Provide IT back-up and report anomalies to IT helpdeskResponsible for H&S Incident Reporting and ensuring all relevant Checklists / Insurance Documents / Reports are collated by the various partiesCollate and analyse the trend data for monthly Fire Alarm Reporting from both Authority and Key ContractorCollate and analyse trend data for all services delivered on the ProjectEnsure all documentation produced by other team members meets required standards and deadlinesAttend Authority and Key Contractor meetings as RMPA representative i.e. Messing Meetings and Garrison Monthly NP meetings etc.Provide admin functions: such as various Monthly Reports; Board Reports; organise diaries and arranging meetings; dealing with day-to-day emails; minutes of contractual meetings; collation of Customer Survey returns and data etc.Manage the “Walk-About” process checks, reporting incidences of fly-tipping, hazards, or minor maintenance work, ensuring a pro-active approach, and distributed to Authority on a weekly basis.Provide support to Key Contractor when required.Designed and managed the COVID-19 Tracker for the whole site