Jan Downs Email & Phone Number

Managing, updating and migrating data to a new database.

World class educational institution and top ranked business school.Computer Users Services SpecialistAssist in the following processes: hire, train, and supervision of student proctors. Formulate group policies and procedures. Consult with users on the use of computers for research or course work. Provide solutions for resolving complex computer-related problems. Advise users on the use of effective programming and debugging techniques. Provide advanced computer services to academic departments and other groups. Write and update user documentation. Investigate, evaluate, test, and install third-party software. Provide interface between other department groups and the user community. Write small to medium size programs for testing and evaluation of software, limited usage applications for internal use, or as requested by academic departments.Started as student proctor in 2002, promoted to full time salaried computer lab supervisor in 2005.Managed entire computer lab and proctors single handed during evening and night shifts.Maintained extensive server network during after hours without support or supervision.On my own initiative acquired proficiency with Symantec Ghost, Windows Vista, Linux and A+ certification requirements.

Process management and engineering firm.; Project adminstrator prioritizes, schedules and oversees the assembly of Fisher Rosemount's various process management systems. Provide quality assurance of process management systems. Supervise work of assembly technicians to ensure that customer specifications are met. Provide timely updates to customers in Australia, Canada, Hawaii and the Continental US. Coordinate shipment of components from UK to customers throughout the world. Follow Six Sigma to maintain company quality standards.Became proficient in legacy products to provide support to customers in developing countries and those customers using Fisher Rosemounts older process management systems.Initiated migration of company to Oracle database management software.Adapted Six Sigma standards to Fisher Rosemount products and services.

Provide integrated control, support and integration for defense mission systems.Final Quality Control InspectorInspected microcircuit boards for defects. Collected data and maintained metrics to ensure product met Raytheons Six Sigma quality standards.

Manufactured electronic components, systems and programmed programmable logic devices.Device programmerOperated complex programming and packaging machinery, producing up to one hundred thousand devices per day while maintaining the highest quality standards.

Fort Huachuca, Az; Fort Hood Tx

Collection and Jamming Platoon LeaderElectronic WarfareNBC WarfarePhysical and Virtual Security