Jan Eileia Email & Phone Number

Maadi

● Responsible for ensuring the achievement of all sales and revenue targets for the branch.● Managing a team of Sales staff and Officers.● Hire / Train and motivate the Sales teams for achieving budgets.● Formulating and implementation of sales and service strategies.● Coordination between all the Sales Supports Departments.● Educate & enhance the awareness of the company's products.● Ensuring highest levels of Customer Service delivery.● Developing product launch strategies in the market; implementing post-launch strategies to sustain sales growth.● Follow up on the merchandizing activities at stores to insure best placement of the company products ● Taking care of all process and related escalations.● Manage sales promotion activities & budgets● Ensure adequate sales capacity including hiring, training and retention of sales resources● Monitor his staff punctuality and appearance.● Managing Volume / Profitability parameters.● Manage Productivity and Product Mix.

-Supervising and coaching sales operations of sales team. -Evaluates, monitors the sales representatives performance periodically to improve sales network efficiency.-Welcoming & Approach and assist new customers that enter the showroom.-Determine the needs of the customer by listening and asking questions.-Perform walk-around with customer and demonstrate features of suitable vehicles.-Effectively close automotive sales.-Ensure the customer understands the vehicle’s operating features, warranty and paperwork-Maintain an owner follow-up system that encourages repeat business and referrals.-Establishes and maintains a personal and lifelong contact and relationship with the customers, thus achieving high customer satisfaction and keeping them loyal to the brand. -Generating daily, monthly and annual sales reports regarding objectives, reviews, analyses, and planned activities.-Representing retail sales in all events.-Attends training and sales meetings offered from time to time. -Review sales statistics and actions to determine how to better utilize time, plan more effectively, and improve sales.

• Sale insurance contracts to new vehicles / customers and explain the benefits of insurance in different cases such as accidents, stealing, fire or total loss.• Manage operations and productivity with insurance company.• Create and modify procedures and documents related to policies.• Achieve target budgets.• Follow up customers as dates for renewal their contracts. • Review insurance policies.• Manage insurance data for reports.• Determine premium rates.

Qalyoub

-Plans daily activities of the workshop.-Updates clients of the status of their repair jobs through written reports -Provide reports to Top Management regarding Workshop Analysis Report

-Ensures that all the workshop sections is manage effectively and efficiently.-Plans daily activities of the workshop.-Receives and recording all incoming and outgoing jobs.-Updates clients of the status of their repair jobs through written reports or by telephone.-Disseminates information regarding preventive maintenance.-Provide reports to GM Service on the following basis: Workshop Job Analysis Report to indicate the inflow of maintenance and repairs jobs, on a monthly basis.