• Designed and implemented new production schedule for receiving and processing inventory to reduce loss in inventory. • Supported development of operations by working closely with engineering and sales teams to organize and schedule projects to meet competency and performance expectations.• Supervised and directed six to eight technicians daily to balance workflow and provide process improvements. • Managed documentation of daily spreadsheets to record site locations and… Show more • Designed and implemented new production schedule for receiving and processing inventory to reduce loss in inventory. • Supported development of operations by working closely with engineering and sales teams to organize and schedule projects to meet competency and performance expectations.• Supervised and directed six to eight technicians daily to balance workflow and provide process improvements. • Managed documentation of daily spreadsheets to record site locations and completed tasks of up to eight technicians and two engineers.• Maintained highly accurate records for fleet of up to six company vans.• Contributed to company development by organizing after-sales service and training with site contacts for sales and engineering to foster growth and retention. • Produced accurate customer invoices for services provided.• Managed sales and shipping for items sold through eBay. • Developed and implemented continuous improvement initiatives, including establishing a new process for vendor invoicing, returns, and credit management.• Maintained up-to-date knowledge and information about technology and plant management best practices.• Oversaw scheduling and job backlogs to properly allocate personnel and material resources. Show less

• Managed all purchasing and cost controls for the company by maintaining appropriate inventory and developing a budget.• Re-organized and set protocols for inventory control by assessing areas of concern and developing improvement plans.• Created and executed new customer flow chart to ensure a positive customer service experience for client visits.• Coordinated paperwork, updated spreadsheets, and maintained detailed and organized records for all clients and patients.•… Show more • Managed all purchasing and cost controls for the company by maintaining appropriate inventory and developing a budget.• Re-organized and set protocols for inventory control by assessing areas of concern and developing improvement plans.• Created and executed new customer flow chart to ensure a positive customer service experience for client visits.• Coordinated paperwork, updated spreadsheets, and maintained detailed and organized records for all clients and patients.• Utilized excellent verbal communication on the six-line telephone system while scheduling appointments, taking messages, and resolving client issues.• Inventoried hospital stock on monthly, quarterly, and annual basis.• Surmounted purchasing obstacles by directly collaborating with vendor representatives and proactively adjusting strategies.• Developed and maintained automated tracking systems, hard copy files, and records to enhance office workflows.• Addressed supply problems head-on and developed creative solutions to prevent delays and missed targets.• Improved inspection policies to increase the quality of raw materials and finished goods. Show less

• Addressed issues in a proactive and professional manner to reduce accounts receivable balance by utilizing diligent collection techniques.• Used effective data analysis to establish and manage new purchasing and inventory control protocols for a five-doctor practice.• Elevated account management effectiveness by diligently tending to accounts payable and accounts receivable, general ledger, bank reconciliation, and cash management by scheduled deadlines.• Delivered exceptional… Show more • Addressed issues in a proactive and professional manner to reduce accounts receivable balance by utilizing diligent collection techniques.• Used effective data analysis to establish and manage new purchasing and inventory control protocols for a five-doctor practice.• Elevated account management effectiveness by diligently tending to accounts payable and accounts receivable, general ledger, bank reconciliation, and cash management by scheduled deadlines.• Delivered exceptional customer service and contacted customers as soon as issues arose to immediately find resolution before problems escalated.• Organized and managed annual “Client Education Day” for 12 years; an event that consisted of seminars, dinner, and silent auction for items donated by vendors.• Collaborated with media representatives to optimize coverage of special events.• Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities.• Introduced higher standards for customer service and increased efficiency by streamlining operations. • Eliminated errors in financial recordkeeping through careful forecasting and budget administration. Show less