Jan Grape Email & Phone Number

Birmingham, Al, Us

ERP selection process through a Services Professionals eyes for large strategic global organizations Responsibilities:- Business Analysis- Services Negotiations- SOW Development & Presentation- Project & Program Management- Change Control,- Risk Management- Customer Success

Us

Oracle CX Project/Program Manager: - Field Service-Warranty-Case ManagementComplimentary Projects Managed-Documoto-Content Publishing- Five9 - Telephony- Docebo - Learning Management (LMS)

Redwood City, Ca, Us

In addition to introducing every contact to the "Power of integrator.io", Celigo's true iPaas Platform that "connects anything to anything".; my role supports more than 8 Account Executives across 5 active eTail iPaaS SmartConnetors; Shopify, Amazon, Magento 2, eBay, and BigCommerce respectively. This support is global, including, United Kingdom, Australia, APAC, Canada, Mexico, and all United States. My role is multifaceted and is the center piece of the organization in interacting and positively impacting Sales, Marketing, Product, Support and Delivery teams.My role directly contributed in scaling the company by doubling the ACV, and growing the customer base from 1200 to 2000 in less than a year.

Austin, Tx, Us

Professional Services Sales Leader for Corporate Accounts East NetSuite Retail Vertical including E commerce and Point of Sale Applications. This professional has a proven track record of exceeding targets and receiving accommodations in writing with stock options from leadership at a presidential level for performance and contributions to the sale organizations growth!Top performer consecutively for 2015 for Retail Services Sales.Other duties included; Project Sales Quoting and Scoping, SOW Negotiating, Drafting, and Delivery,Account Coordination & Direct Sales Support

Aliso Viejo, Ca, Us

Project Management and Program Management duties for strategic accounts. Primary focus is large and publically traded global implementations of Epicor software. This would include but not limited to Budgeting control accross a global platform, managing multiple teams globally and coordination of all units

Delivery Management for Latin American Teams Reporting at a Presidential Partner Level Services Sales Negotiations, SOW Drafts and Proposals Management of 25 Multi-Country and Multi-Site Projects simultaneously (South America, US, and Mexico) Management of Consulting teams of 20 plus members and 6 ground Project Mangers (all direct reports)o Epicor’s “Signature Methodology” Instruction to all teams o Insured “Best Practices” company wideo Managed all Budgets and customer expectations o Defined clear “change control” processo Coordinated Customer executive communications to internal executiveso Performed Damage control where issues arose and coordinated all efforts for resolutiono Conducted Project rescue to insure customer base remained constant and growingo Was the single point of contact between all 3rd party entities, internally and to the customer while coordinating all efforts for customer satisfaction

Vicksburg, Ms, Us

One of the largest privately Owned Hardwood Lumber manufactures in the US; Project Management, Installation, training and configuration of Epicor's Enterprise Financial, Distribution and Manufacturing SuiteUpgrade to Epicor's E9 - Project and Program Management of all facets of the Project Including Sales Negotiations, Scheduling internal and 3rd party resources, Planning and driving of the projects deliverable.Previously Project Managed and Implemented Platinum Software ERP solution ERA 7.0.

Austin, Tx, Us

Related Epicor Partner Engagements: ePartners, 121 Micro, IndustriOs, Alternative Partners, Luxent, TCP Miami, Cre8tive TechnologyProject Reporting at a Presidential Partner LevelServices Sales Negotiations, SOW Drafts and ProposalsManagement of 25 Multi-Country and Multi-Site Projects simultaneouslyManagement of Consulting teams of 20 plus members and 6 ground Project Managers (all direct reports)Insured total team understanding or the “Signature Methodology” used to implement the packageInsured all procedures on the ground with respect to “Best Practices” were being followed with qualityManaged all Budgets and the expectations with a clear “change control” processCoordinated Customer executive communications to internal executivesPerformed Damage control where issues arose and coordinated all efforts for resolutionConducted Project rescue to insure customer base remained constant and growingWas the single point of contact between all 3rd party entities, internally and to the customer while coordinating all efforts for customer satisfaction.