• Contribute to general business and operational management of the company.• Manage people, including related processes and activities to ensure a productive and knowledgeable workforce.• Lead sales teams to ensure the achievement of set sales targets.• Manage and resolve internal and external conflict.• Manage tender applications until successfully awarded.• Develop and implement effective marketing strategies. • Perform market research to understand market trends and competitor activities. • Compile and place ads.• Manged orders and controlled inventory.• Build and maintain positive client relationships.• Effectively resolve customer complaints.• Update and manage annual price lists.• The effective coordination and management of general administrative responsibilities. • Oversee the recruitment of new employees.• Provide employee support and encourage employee development.• Manage employee grievances, disciplinary hearings and CCMA cases.• Assist with database management and support other administrative and operational functions.

• Maximised sales opportunities by achieving dealer objectives through excellent customer service delivery.• Offered product solutions to customers.• Followed up on all active prospects to meet customers’ needs.• Managed the sales process and ensured timeous deliveries.• Coordinated the reconditioning of vehicles.

• Oversaw the entire Northern Cape’s resellers and agencies portfolios.• Organised agency events and provided support to improve agency performance.• Assigned new resellers and ensured that performance standards were continually met.• Improved profit margins by increasing volume and revenue.• Developed clear and effective written proposals or quotations for existing and prospective customers.• Managed supplies according to customer needs and competitor activities.• Providing guidance and advice on new products and services.• Managed marketing and sales budgets.• Coordinated and executed successful monthly marketing promotions and campaigns.• Implementing sales incentives for VOX sales employees. • Assisted sales teams in identifying new business.• Successfully negotiated and closed deals.• Developed account plans, client contracts, and Service Level Agreements (SLAs).• Managing the entire end-to-end solution from logistics to distribution.