Clinical Manager
CurrentResponsible for overall performance and professional development of 26 direct reports within two departments (including administrative personnel and beginner to advanced level clinicians). Ensure quality patient care and outcomes, maintain cost effectiveness of operations, and deliver highest customer service while implementing lean thinking. Exceed the WOW goal for likelihood to recommend in outpatient setting. • Facilitate the Joint Replacement Program for Rehabilitation Services across all counties and entities o Define the care delivery model and standards of practice, collaborating with joint program service line• Partner with the program director of spine/neurosurgeries to reimagine the delivery model to improve patient experience, quality of care, and decrease cost, with focus on refining the prehab program and patient education • Support the Movement Disorder Specialty Group initiatives and neuroscience service-line in standardizing therapy assessments, optimizing patient education, and developing a York County community-based speech program