Jan Huber Email and Phone Number

• responsible for the commercial and operational success of our three Brand Stores (Berlin, Brussels and Paris)• overseeing hiring and people processes for all stores, to recruit and retain exceptional talent• leading projects and Retail Innovation for all locations (from ideation to implementation of initiatives and new tools)• accumulating and analysing relevant sales data to identify trends, adjusting strategies / targets and improving Retail performance• motivating and providing guidance, incentives (variable compensation scheme) and clear expectations (KPIs) to the team to achieve and surpass sales targets• promoting a positive work environment and team engagement (built on the principles of ‘radical candor’), e.g. by having a single source of truth for 1:1s and team meetings (public commitment) and fostering empowering tools such as OfficeVibe• setting and ensuring compliance with Retail guidelines / processes (aiming for ‘operational excellence’)

• leading projects and reporting for all Cowboy Brand Stores (Berlin, Brussels and Paris)• restructuring of analytics and data handling• implementation and monitoring of new KPI‘s to boost commercial success• introduction of variable compensation scheme (including blueprint for incentive architecture)• exploration and implementation of brand partnerships (e.g. Allbirds, Peloton, ba&sh)• Retail innovation (e.g. pilot project on collaboration with external bike shops and implementation of new wholesale partners)

• successful launch of 1st German Brand Store (AAA location)• leading first remote team of Cowboy (5+ people)• scaling commercial activities and driving revenue against targets• ownership of hiring funnel, selection of local People partner and implementation of payroll • caretaker of relationships with landlord, shop builder and architect• increasing brand awareness by providing stellar hospitality and memorable test ride experiences• fostering team happiness through genuine empowerment, personal care and individual purposes

• led the hiring process for three internal streams• grew 9 existing markets and launched the US, Denmark and Sweden• 831 candidates handled• 225 interviews conducted• 152 new hires

• built and nurtured trustful B2B partnerships• caretaker of business accounts• B2B fleet sales & bike leasing (inbound and outbound sales)

• Spokesperson towards media and public (e.g. WDR, Hamburg Morning Post, BikeBILD)• pitched brand and product (on stage, during press conferences, on TV & radio)• led events in EuropeList of events: ISPO Munich, EUROBIKE, VELO Hamburg + Frankfurt, E-Bike Days Munich, Expo du Vélo Strasbourg, KIKK Namur (Int. Tech Art Festival) and more

• established a network of partner bike shops in Germany (conversion 86%)• customer support (Intercom + AirCall)• handled German business inquiries and new partnerships• interviewed applicants and trained new team members• managed German social media channels (Facebook, Instagram, and Twitter)• optimized and developed processes to improve customer success experience• translation of brand content into German• analyzed performance/usage data

• supported policy directors to implement A4E campaigns (with a focus on sustainability)• monitored political landscape in Brussels affecting the transport sector• prepared, participated, and supported in association meetings and events• conducted research on relevant political dossiers

• drafted speeches within the framework of a strategic-political concept• organized and lead visits for fellow interns in several federal ministries• writing of dossiers

• summarized committee meetings and plenary sessions • drafted newspaper articles• answered citizen/press inquiries

• supported the parliamentarian in various plenary, committee and, political group meetings• prepared and followed-up on appointments of the MEP• press clipping