Doświadczony Service Delivery Manager niebojący się wkroczyć w nowe środowisko, aby dzielić się swoją wiedzą i pasją. Przez ostatnie cztery lata zdobywałem doświadczenie na rynkach zagranicznych. Nauczyłem się jak prowadzić biznes, jak negocjować, jak utrzymywać relacje biznesowe z ludźmi na różnych poziomach w globalnych oraz lokalnych firmach. Jestem przekonany, że skuteczna komunikacja połączona z przejrzystą informacją zwrotną jest kluczem nie tylko do nawiązania właściwej relacji biznesowej, ale także sukcesu i rozwoju całej firmy
-
Head Of DeliveryAvocodePiaseczno, Pl -
Head Of Business Development & Head Of Supply Chain E-CommerceSamozatrudnienie Sep 2023 - PresentCreation of Supply Chain strategy withina companyIntroducing the Logistics processes and their implementation with organization and Client side•Optimalization of current Supply Chain processesMaintaining the relations with Clients and Business PartnersOptimizing and automating business processes in Supply Chain,FinancesDeveloping the Supply Chain for EMEA regionOverseeing the operations departments, creation of new departments from scratch•Creation of sales proposals of services for new ClientsImplementation of multiple tools for operations, reduction of manual work by 80%Leading the product development process of custom tools for operation teamsCost reduction and optimalization (savings approx. 70K PLNper month)Developing a custom made WMS for company purposes•Implementation of WMS within the organization and WarehouseOverseeing the warehouse operation with multiple improvements in packing processes, inventory management, Demand Planning etc.•Advising Client’s on growth direction and go to market strategiesManaging the budgets and P&L for whole company
-
Service Delivery ManagerJk Consulting Feb 2020 - PresentWarsaw•Designing with Clients growth direction•Coordination of opening new markets, developing the supply chain•Establishing new business relationships in fulfilment industry globally•Negotiating and renegotiation of contracts and provision•Advising Clients of the market strategies and growth•Preparation of offers, contracts related to provide d service•Monitoring market data related to offered services•Supporting and implementing E commerce initiatives•Designing custom tailored solutions for Clients•Managing the portfolio of Clients•Managining multiple departments
-
Service Project ManagerCodete May 2022 - Oct 2023Maintaining and developing the cooperation with Business PartnersDirect management of the Clients•Managing the cooperation between multiple departmentsCreation of new BI department within the companyPreparation of analytics for dedicated departments•Overseeing the whole P&L of a companySupporting and advising Clients in project planning, budgeting, risk management•Performing sales actions (cross-sell/up-sell)Personnel allocation on the projects in cooperation with HR Dep.Managing the training pipelines for company employees•Acting as a point of escalation for engineers and ClientsMaintaining project’s satisfaction in cooperation with engineers and Clients•Monitoring the delivery process of solutions for ClientsResponsible for Creating Sales strategy and new business within organizationKPI’s & OKR’s design and implementation within organization -
Busniess Development ManagerB.P.O Inetrnational Aug 2018 - Jan 2020Warsaw•Managing the business relationship with Logistic Partners across the world•Designing and implementing the Web based service across company•Monitoring creation process, creation of go live plan, transition to new tooland scale up of the Web service•Managing the operational departments•Contract negotiations on C level•Obtaining new logistic/fulfilment partners•Cost optimization of service provided•Optimization of internal and external processes•Advisor to the Client growth•Managing portfolio of Global key Clients
-
Program & Project Management SpecjalistAccenture Sep 2016 - Aug 2018Warsaw•Coordination between various internal Accenture units across whole world•Communicating and managing multiple stakeholders•End to End design and implementation of key project processes related to goto market as well as price updates for the items sold on daily basis for morethan 20 markets all over the world•Amending and designing workflow for retail process•Automating reports using Excel file: database creation using Jira Excelinteraction•Providing training to the new joiners, team members and managers•Leading conference calls to design activities of the process for new openingmarkets•Team managment
Jan Knapek Education Details
-
Centrum Europejskie -
Zarzadzanie
Frequently Asked Questions about Jan Knapek
What company does Jan Knapek work for?
Jan Knapek works for Avocode
What is Jan Knapek's role at the current company?
Jan Knapek's current role is Head of Delivery.
What schools did Jan Knapek attend?
Jan Knapek attended Uniwersytet Warszawski, Uniwersytet Warszawski.
Not the Jan Knapek you were looking for?
-
Jan Knapek
Stockholm County, Sweden -
-
Jan Knapek
Prague Metropolitan Area -
Jan Knápek
Germany1brose.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial