Jan Koukal

Jan Koukal Email and Phone Number

Jan Koukal's Location
Brno, South Moravia, Czechia, Czech Republic
Jan Koukal's Contact Details

Jan Koukal work email

Jan Koukal personal email

n/a
About Jan Koukal

Jan Koukal is a . at Tietoevry. They possess expertise in komunikace, oracle sql developer, microsoft office, python, css and 12 more skills. They is proficient in English. Colleagues describe them as "I had the privilege of working alongside Jan Koukal for nearly five years at Blackboard, and I can wholeheartedly recommend him as an outstanding Client Support Specialist. During his tenure, Jan consistently demonstrated exceptional technical expertise and a strong commitment to customer satisfaction. He played a pivotal role in providing application and system support for a wide range of clients, including those utilizing self-hosted, managed hosted, and SaaS solutions. Jan's… Show more" and "Working with Jan for many years was a pleasure. Jan always provided first class support to clients over many regions and was a top performer on the team. Jan was pivotal in training and supporting a new support team. Acting as a team lead for new team members he ensure the quality of service was upheld, giving our clients an amazing support experience. Jan's technical and soft-skills make him a great addition to any team."

Jan Koukal's Current Company Details
Tietoevry

Tietoevry

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.
Employees:
6461
Jan Koukal Work Experience Details
  • Tietoevry
    Application Management Specialist
    Tietoevry Jan 2024 - Present
    Brno, Jihomoravský, Česko
    - Providing L2/L3 technical support to customer- Managing the customer portfolio of applications
  • Blackboard
    Client Support Specialist
    Blackboard Oct 2018 - Jun 2023
    Okres Brno-Město, Česká Republika
    - Providing L1/L2 technical support to System Administrators and Learning Technologists from institutions- Investigation of root causes on performance and application issues - Management of change requests, communication with operation‘s, management and upper tier teams- Responsibility for task delivery (in time, in requested quality)- Leading and training a group of colleagues and newcomers
  • Embedit
    Aplication Support Specialist
    Embedit Mar 2017 - Sep 2018
    Okres Brno-Město, Česká Republika
    - Providing L1 technical support to customers- Monitoring of all Group IT Production Services subsystems- Investigation of performance and application issues - Responsibility for task delivery (in time, in requested quality)- Deployment of applications on pre-prod and production servers.
  • Avg Technologies
    Computer Technician
    Avg Technologies Jul 2011 - Sep 2011
    Okres Brno-Město, Česká Republika
    - Basic network monitoring, administration.- Support colleagues with technical problems.

Jan Koukal Skills

Komunikace Oracle Sql Developer Microsoft Office Python Css Jira Microsoft Excel Git Pl/sql Weblogic Unix Javascript C Google Analytics Omnitracker Html Sql

Jan Koukal Education Details

Frequently Asked Questions about Jan Koukal

What company does Jan Koukal work for?

Jan Koukal works for Tietoevry

What is Jan Koukal's role at the current company?

Jan Koukal's current role is ..

What is Jan Koukal's email address?

Jan Koukal's email address is ja****@****ard.com

What schools did Jan Koukal attend?

Jan Koukal attended Vysoké Učení Technické V Brně, Soš Podyji S.r.o. Znojmo.

What skills is Jan Koukal known for?

Jan Koukal has skills like Komunikace, Oracle Sql Developer, Microsoft Office, Python, Css, Jira, Microsoft Excel, Git, Pl/sql, Weblogic, Unix, Javascript.

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