Jan Malicher Email & Phone Number

Malta

Malta

Management of B2B Platforms and Aggregations, overlooking the complete integration process, ensuring all products are integrated and onboarding process of clients is efficient.Responsible also for strategic business development, analysis, and execution toward new market entries and expansion of existing market positions. Communicating daily with Tier 1 top-priority iGaming operators globally, from Europe to Latam.Ongoing management of our Jackpot operations team.

Development & management of our Jackpots - specifically the Synot Progressive Bonus. Process involves whole product development cycle from delegating internal development and integration teams, to account managers and communication with end-users, as well as daily operations management.Do you operate an Online Casino? Let's get in touch and find a way to get you online with our award-winning portfolio of slot games today! :)

Bratislava, Slovakia

Re-established and optimized internal processes along with Operations Manager. Created a knowledge handover system to optimize onboarding for new Operations Specialist employees. Furthermore, on a daily basis communicating & working with Account Managers and Clients to prepare new technical setups, assist with troubleshooting issues, etc.

Bratislava, Slovakia

Preparation & Execution of all marketing operations for the new real estate development project Atrium Rovinka. Complete marketing workflow from first contact to final contract & sale of apartments. - Presale marketing strategy before beginning contruction- Hiring & management of remote team to build website www.AtriumRovinka.sk - Marketing plan covering all steps of the development roadmap- Ongoing KPI analysis, evaluation, and execution optimization- Social media management, Mailchimp automatization, Google ads, analytics, Facebook ads, heatmaps, etc.

Slovak Republic

Created the Partnerships Program at Sufio to strengthen relationships with clients, agencies, and partners, as well as create new opportunities for upcoming partners.Expanding on the Customer Support role, we developed a Partner's program - www.sufio.com/partners to create an affiliate system to further enhance B2B connections and business opportunities. From the large database of SaaS app providers on Shopify, I connected and networked with new potential partners, held meetings to strengthen business relationships and provided ongoing partner mentoring.- Exceeding KPIs- Creating digital partner campaigns and content to increase CTR, conversions- Using CRMs for partner management- Setting up Automatic email campaigns- Calendly, Zoom, Slack meetings- Ongoing partner mentoring

Slovak Republic

Managed the Customer Support sector, communicating with customers on a daily basis via email, chat, apps, calls, with a focus on reducing the first response time to under 24 hours in our team. Collecting positive reviews and using customer feedback to further enhance the customer experience. Doubled the company revenue over 12 months and brought in 1,140+ new users. Compliant EU VAT & tax expert.Sufio is a Startup automatic invoicing service available to 800,000+ Shopify & BigCommerce stores with customers from 75 countries worldwide. Furthermore, wearing multiple hats in a Startup environment, I established marketing practices through ad analytics and SEO whilst building new partnerships and integrations with other Shopify & BigCommerce companies. > Google Analytics, Google AdWords, FB Ads Manager, LinkedIn, IG Campaigns, optimization & management of campaigns> DataStudio, Mixpanel, AdWords analytics> SEO optimization through do-follow backlinks, Ahrefs> CampaignMonitor EMS management> Quarterly financial analysis & report management> Client store management, consulting & assistance > Customer support on a daily basis> Bringing new users in and collecting positive reviews> Content publishing & marketing> EU VAT & tax expert consulting> Global Tax strategy consulting> Slack, Trello, Mailchimp, ActiveCampaign, Shopify, BigCommerce. Hubspot...

Slovak Republic

Managed full event workflows, from marketing to the hosting of events, teambuildings, and promos of international companies such as IBM, Lenovo, or Dell. Lead a team of up to 20 employees co-ordinating groups of up to 180 people.

Sydney, Australia

Lead the content creator industry for multiple years, providing short & long term marketing solutions through SEO analysis based on daily-updated AdWords statistics. Connected and collaborated with multiple International creators, expanding the network and maximizing results.

Canberra, Australia

Worked part-time, managing incoming & outgoing diplomatic financial accounting operations.Provided monthly, quarterly, and yearly account statements whilst sorting and archiving documents.

Bachelor Of Science In Business Administration, International Business Management & Marketing

Act Bsss, Year 11 And 12

Studied Economics, Mathematics, Public Relations, Marketing, French, Spanish, English, Media, Visual Art & Design.

Act Year 8, 9, And 10

Studied Mathematics, Physics, Chemistry, English, French, History, Geography, Studies of Society and Environment, IT, Media, Visual.