Hello, I’m Jan Michael, my friends and colleagues call me Mike. I’ve been in the BPO industry for more than five years as a Customer Service Representative. In my field of work, we address concerns by understanding their needs providing customer service, and offering value-added solutions that will drive brand loyalty and advocacy for the company. I’m a goal-oriented person, diligent and enthusiastic, a leader and a follower, and highly motivated who prioritizes the success of the organization. I’m able to handle multiple tasks on a daily basis. I have experience working on a team and independently as we face work from home setup. I’m always energetic and eager to learn new skills. I can work flexible hours, a dependable person who is great at time management. Now, as I've looking for a Virtual Assistant posting job, it will help my career grow and work remotely in the comfort of my home. I have a piece of knowledge in Content Creation, Content Writing, and Video Editing using different kinds of tools like Adobe (Photoshop, Premiere, Lightroom, etc). I have full expertise using Canva as it is a user-friendly tool where you can execute your ideas and knowledge. I believe that a key strength is communication which builds camaraderie with people in delivering the best results.