Jan-Michael Schoeman Email & Phone Number

Cambridge, Cambridgeshire, Gb

Johannesburg, Gauteng, Za

- Meeting with customers to provide roadmaps to security optimizations. - Providing guidance to the Sales team to ensure commercial viability of the Security portfolio- Building, supporting, and maintaining customer security solutions across Fortinet, Cisco, Palo Alto, Juniper, Netskope, F5, Arbor and Snapt Infrastructure- Providing vendor and customer proof of concept / proof of value- Skilled in EDR (Endpoint Detection and Remediation), WAF (Web Application Firewall), NAC (Network Access Control) and SASE (Secure Access Service Edge)- Mentorship and training - Vulnerability assessment scans and reporting- CIS compliancy and benchmarking- Reporting and documentation

Johannesburg, Gauteng, Za

- Intensive training for outsourced engineers- Customer implementations and support across Three6Five security portfolio- Onsite meetings with customers to identify gaps in Security and provide comprehensive guidance on remediation- Building, supporting, and maintaining customer security solutions across Fortinet, Cisco, Juniper and Forescout - EDR (Endpoint Detection and Remediation), WAF (Web Application Firewall) and NAC (Network Access Control) implementation and support- Reporting and documentation

Johannesburg, Gauteng, Za

- Senior onsite resource at a leading international payments provider- Responsible for regulatory compliance within the international network- Network and security redesign and deployment- Maintenance and support of the international network

Johannesburg, Gauteng, Za

Johannesburg, Gauteng, Za

- Implementation and support of national MPLS networks for enterprise networks- Bespoke solution design and support - DNS management- Data analysis and troubleshooting- Remote configuration and management of customer firewalls, routers, and switches- Maintain accurate and detailed problem resolution and risk registers- Weekly customer meetings to ensure hardware and software compliance with IT policies- Maintain security policies within customer networks- Tracking and reporting on failure trends with mitigation supplied in root cause analysis

- Mentorship and training- Datacentre management and audits- Virtual switch creation- Remote management of LAN and file servers- SLA contract adherence and tracking- Backup maintenance and retention policy adherence- Remote management of customer AD and Exchange- Management and maintenance of customer networks- Fault resolution for second level escalations- Incident reporting

- Remote customer support- Remote AD and Exchange Management- Weekly onsite meetings for priority customers- Configuration, implementation, and support of customer networks- Vendor fault management- Training and mentorship- Customer reporting - Fault identification and resolution- Incident and problem management- Incident reporting

Za

- Maintenance and support of internal helpdesk system- Install and maintain computer hardware and software- Management of licencing requirements- File server maintenance- Backup management- Configuration and support of VPN Services- Procurement of IT equipment- Intranet management

Za

- Management reporting- Budget control and stocktaking- Stock procurement and collection

- Hardware and software maintenance- SOHO Network configuration and support- Affiliated with various insurance companies to procure, configure, and replace hardware and software