As the Head of Best Practice Lab at Talanx, I lead a team of experts who collaborate with various business units and stakeholders to improve processes, customer satisfaction, and profitability. With over 20 years of experience in the insurance industry, I have a deep understanding of the challenges and opportunities in this dynamic and competitive market. I leverage my skills in new business development, process improvement, and customer relationship management to create value for Talanx and its clients.In addition, I am the Managing Director of Hannover Digital Investments, a subsidiary of Talanx that invests in innovative and sustainable startups that have the potential to transform the insurance sector. As an entrepreneur and investor, I have a passion for supporting and empowering visionary founders who share my mission of making a positive impact on society and the environment. I also have a strong academic background in linguistics, computer science, and business, which enables me to communicate effectively and creatively across cultures and disciplines.Finally, I share my insights and experience as a leader in form of keynotes, coaching and visuals to inspire change, curiosity and the version of YOU as an individual or a TEAM that you want to be. For that please check ideasinside.org....all that based on my believe that reality is the part of your imagination that you have decided not to change. But if you want to, the right time to do so is the time left.