Jan Plumer

Jan Plumer Email and Phone Number

Senior Customer Support Specialist @ JAVLN
Auckland, NZ
Jan Plumer's Location
Auckland, Auckland, New Zealand, New Zealand
Jan Plumer's Contact Details

Jan Plumer personal email

n/a
About Jan Plumer

My career started in IT in early 1976.Over 40 years in the computer software business has seen me develop strong knowledge of many major programming languages, hardware platforms, operating systems and tools. My first 13 years in computers started as a junior programmer, progressing through to Analyst / Programmer, Analyst, Systems Designer, Lead Systems Analyst before finally breaking into implementation and support roles.In my implementation and support roles I have learnt a lot about different businesses environments; government, military, manufacturing, mining, energy, rental and service. I have also implemented a number of different solutions, learnt different strategies, understanding differing customer requirements and key performance indicators. These implementations have covered finance, manufacturing, asset management, work management, procurement, inventory control, rental and service functionality.I have managed projects and teams from the beginning to the end of the project cycle.Just call me Jack (of all trades).

Jan Plumer's Current Company Details
JAVLN

Javln

View
Senior Customer Support Specialist
Auckland, NZ
Jan Plumer Work Experience Details
  • Javln
    Senior Customer Support Specialist
    Javln
    Auckland, Nz
  • Javln
    Head Of Customer
    Javln May 2015 - Present
    Auckland, New Zealand
    Another rebrand :-)www.javln.com.Products / Applications:- JAVLN Data Integration (previously Fusion)- JAVLN Insurance (previously Insoft and i3Pro)- JAVLN Online Ordering & Inventory (previously Motion and Orderware)- JAVLN Field Service- JAVLN Financial Services (Loans)- JAVLN Asset Deployment
  • Javelin Ltd
    Customer Support Manager
    Javelin Ltd May 2013 - Present
    Auckland, Nz
    Javelin Ltd has morphed from the pre-existing company, OrderWare Solutions.We have a new website www.iam-javelin.com. Check it out.We have also rebranded our product and solutions to Javelin, Fusion, Core, Motion, Pulse and Flux.
  • Orderware Solutions / Connector Systems
    Customer Support Manager
    Orderware Solutions / Connector Systems Jun 2008 - Present
    Auckland, New Zealand
    OrderWare Solutions develops software for outsourcing and shared service organisations, main products are Javelin and Fusion.Javelin is the leading edge, event-driven business process management engine that underpins a complete family of products / solutions and includes graphical design environment, data transformation engine, web services, event-driven architecture, workflow automation engine, workflow inheritance and so much more.Fusion is a well thought out and architected integration solution that covers all integration requirements (boss's words). It can basically integrate anything to anything.There are a number of solutions built around Javelin and Fusion:- On-line ordering- Print- Procurement- Supply chain- Field serviceI am responsible for a number of these solutions, from a service delivery / customer support perspective, while also developing custom workflows for customer-specific deployments / requirements as well.Workflow inheritance makes this so easy by allowing pre-developed business processes to be extended or overridden, instead of having to rewrite the processes from scratch if a slight "tweak" is required.Did I mention that I love my job, and love these products?Watch this space!!
  • Ifs
    Senior Implementation Consultant
    Ifs Oct 2003 - May 2008
    New Zealand
    Responsibilities:- implementing the IFS ERP system, - delivering project scoping, business process mapping, business analysis and solution design, modification specification and SDLC, implementation training, conducting conference room piloting, - project management (both internal and external resources),- product upgrades and,- On-going support and roll-out of new functionality.
  • Madison Systems / Merit Solutions / Infinity Solutions
    Senior Asset Management Implementation Consultant And Product Manager
    Madison Systems / Merit Solutions / Infinity Solutions Jan 1997 - Oct 2003
    Auckland, New Zealand
    Responsibilities:- implementing Avantis.Pro™ Asset Management CMMS, - delivering project scoping, business analysis and solution design, implementation training, conference room piloting, - project management, - on-going support and roll-out of new functionality,- maintaining business relationships with Avantis development labs and support staff,- sales demos,- Seagate Crystal Reports writing.
  • Eagle Technology
    Implementation Consultant
    Eagle Technology Sep 1989 - Jan 1997
    Auckland, Nz
    When I commenced work at Eagle Technology, I took over sole responsibility for the Cable Price Parts Management System project upon the departure of the incumbent project leader. This involved project management, system analysis, programming and training.In early 1990, Eagle Technology became a distributor for the MPAC Asset Management and Procurement system, and I became the sole implementation / support consultant for the product. A portion of this responsibility was programming and modifications of the system.
  • Nestlé Uk & I
    Contract Systems Analyst
    Nestlé Uk & I 1988 - 1989
    United Kingdom
    Contract Systems Analyst
  • Nzi Bank
    Senior Systems Designer
    Nzi Bank 1987 - 1988
    Auckland, Nz
  • Csnz
    Consultant
    Csnz 1983 - 1987
    Auckland, Nz
    Consultant – Union Shipping, Marac Finance, Dunlop, NZI Bank
  • Nixdorf Computer
    Customer Support Analyst
    Nixdorf Computer 1981 - 1983
    Brisbane, Australia
  • Queensland Independent Wholesalers
    Analyst Programmer
    Queensland Independent Wholesalers 1980 - 1981
    Brisbane, Australia
  • Watties Computer Bureau
    Analyst Programmer
    Watties Computer Bureau 1979 - 1980
    Auckland, Nz

Jan Plumer Skills

Business Analysis Business Process Solution Architecture Project Management Integration Software Implementation Software Project Management Sdlc Microsoft Sql Server Enterprise Software Business Process Improvement Software Development It Strategy Requirements Analysis It Management Service Delivery Web Services Pre Sales Agile Methodologies Enterprise Architecture Crm Governance Project Planning Erp Sql It Service Management Soa Outsourcing Team Leadership Virtualization Business Intelligence Cloud Computing Software Asset Management Software Procurement Ms Project Team Management It Asset Management It Procurement It Service Delivery Customer Relationship Management Supply Chain Software Solution Implementation It Solutions Asset Management

Frequently Asked Questions about Jan Plumer

What company does Jan Plumer work for?

Jan Plumer works for Javln

What is Jan Plumer's role at the current company?

Jan Plumer's current role is Senior Customer Support Specialist.

What is Jan Plumer's email address?

Jan Plumer's email address is ja****@****ons.com

What skills is Jan Plumer known for?

Jan Plumer has skills like Business Analysis, Business Process, Solution Architecture, Project Management, Integration, Software Implementation, Software Project Management, Sdlc, Microsoft Sql Server, Enterprise Software, Business Process Improvement, Software Development.

Not the Jan Plumer you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.