Jan Schmidt Email & Phone Number

Hervey Bay

Manage Council’s four Beachfront Caravan parks through onsite managersMaximise the return to council while providing quality yet affordable holiday destinations for tourists.Manage interface between Councillors and Operational Business DepartmentProvide a high level of internal and external customer servicePrepare and present regular performance reporting in relation to each of the Caravan Parks and their contract managersPrepare and manage business and financial plans for the Caravan Parks.Monitor compliance with operational and capital expenditure budgetsAssist with the development and co-ordinate the implementation of master plans and asset replacement plans for each of the ParksMonitor budget within the Directorate

Maintaining financial records for Seabird operations using the MYOB Accounting systemLiaising with Accountants, Lawyers and Government BodiesReporting to obtain Government Grants for R&DYearly Financial Reports presented for Directors and Shareholders at AGM.Updating monthly Cash Flow Report for General Manager and ChairmanUpdating Quality Control & Procedures Manual to CASA regulationsMaintaining communication between Seabird Australia and partners at Seabird Jordan and Seabird America.HR Duties including conflict resolution, payroll & Workplace Health and SafetyUpdating the Web site and issuing Monthly Newsletter

Performed Operational Audits for 85 restaurants across Queensland, Northern Territory, New South Wales and New Zealand markets, and trained managers on procedural issues while protecting the Brand and brand standards by assessing, measuring and coaching restaurant managers to effectively manage a restaurant to the highest standards of QSC and financial profit with liaison above Restaurant management level to assist in designing operational strategy and restaurant management a requirement.

Several positions held with the Company during this period.Managed the process of aligning, maintaining and improving restaurant quality and customer relations for PRI (later Tricon then YUM) company and franchise operations through Mystery Shop Program, Customer Evaluation Review, Standards Library and other South Pacific (SOPAC) global programs.Conducted the tests and rollout process to Operations with other departments, particularly marketing, to maximise all initiatives in the field with decisions on product, equipment and training initiatives to $2 million.Managed projects that improved the efficiency and effectiveness (especially) labour of operations, including systems and equipment.Co-ordinated the annual SOPAC Restaurant managers Conference within a defined budgetImpacted upon total company and franchise revenue US$765million forecast.

Diploma Of Tourism, Tourism And Advertising

Certificate 1V, Workplace Training And Assessment

Updated Workplace Training and Assessment 20008-2009