Jan Smith Email & Phone Number

Dallas, Nc, Us

United States

Gastonia, North Carolina

Managed two properties and kept occupancy in the high nineties. Mailed late letters, filed court papers and writs. Completed move ins and move outs. Inspect properties and vacant units. Submit weekly reports, answer phone and emails.

Gastonia, North Carolina

Managed property of 188 units and staff of six including leasing agents and maintenance technicians. Motivate staff to work at full potential. Inspect property and vacant units daily. Schedule outside contractors to get vacant units ready. Set weekly goals for maintenance and leasing. Answered phone calls, help potential residents, handled customer complaints. Enforce policy and procedures, new hire and termination. Enforcing lease violators. Responsible for entering employees time, vacation/sick time and on-call time each week. Ordering office and maintenance supplies. Prepare late letters, court papers and writs. Getting lease renewals together each month, charging month to month residents. Organized and planned community events. Marketing fresh ideas daily on Craig's List and other sites. Provide outstanding customer service and a welcoming environment. Encouraged team work.