Team Lead
CurrentTeam lead, Semler Academy/group Sales & Service, responsible for training and development of retailer personel
Jan 2024 - Present
AeroLeads people directory · profile
Jan Steffensen Email & Phone Number
Training professional, Competence development, Customer & Growth mindset
at
Semler Gruppen A/S
1 work email found
@toyota.dk
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Training professional, Competence development, Customer & Growth mindset
Location
Ballerup, Capital Region of Denmark, Denmark
Company size
Who is Jan Steffensen? Overview
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Quick answer
Jan Steffensen is listed as Training professional, Competence development, Customer & Growth mindset at Semler Gruppen A/S, a with 312 employees, based in Ballerup, Capital Region of Denmark, Denmark. AeroLeads shows a work email signal at toyota.dk and a matched LinkedIn profile for Jan Steffensen.
Jan Steffensen previously worked as Team Lead at Semler Gruppen A/S and HR & Training Manager at Drivr. Jan Steffensen studied at Certified Toyota & Lexus Trainer, Training Development & Facilitation.
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Email format at Semler Gruppen A/S
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{first}.{last}@toyota.dk
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AeroLeads found 1 current-domain work email signal for Jan Steffensen. Compare company email patterns before reaching out.
Profile bio
About Jan Steffensen
Skilled in areas of improving people performance through competence development and moving people towards a more sales and customer focused mindset, and through coaching people towards a self-release of the human potential.In training field I have developed and implemented several automotive training programs – among these are: Sales consultant training, manager training (sales & after sales), and retailer development program. A main focus for all these programs have been – changing for a more customer focused mindset. In marketing area I have worked with all disciplines in my career - and in both BtC & BtB. I'm specialized in CRM and customer strategies, with more than 10 years of experience in Customer Experience Management and Customer Service operations. Experience with market/customer intelligence – data driven approach focusing on driving data and analytical results towards concrete business improvement initiatives.
Listed skills include Direct Marketing, Marketing Management, Campaign Management, Ecrm, and 16 others.
Current workplace
Jan Steffensen's current company
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12 roles
Jan Steffensen work experience
A career timeline built from the work history available for this profile.
Hr & Training Manager
Feb 2023 - Jan 2024
Owner & Senior Consultant At Customer Experience Training (Dk)
Owner & Senior Consultant At Customer Experience Training
Oct 2019 - Dec 2023
Associate
Implementering og træning i individuelle kundevideoer, der skaber højere kundetilfredshed og øget mersalg hos bilforhandlere.
Oct 2019 - Apr 2023
Associate
Jan 2020 - Feb 2023
General Manager Customer Service & Training
Toyota Danmark A/S
Head of Retail Training - developing, implementing and conducting training for Toyota network, including sales consultants, service advisors and managers. Facilitator and mentor on Toyotas leadership program (BRiT) with Toyota retailer principals - a "mindset change program" heading for customer centricity. Head of customer service with 3 teams (B2c+B2B): Customer Relation (B2C/end user), Technical support, and Warranty & service campaign support (retail B2B support)
Jul 2017 - Sep 2019
Head Of Hr & Training
Toyota Danmark A/S
Worked with onboarding programs, and had a key role in the implementation of Performance Management in Toyota Danmark.
Jul 2016 - Jul 2017
Manager, Retail Training & Customer Service
Toyota Danmark A/S
Head of Training & Customer service (B2C):Responsible for Toyotas customer satisfaction program - Toyota no. 1 every year in AutoIndex. Retail training in sales, after sales for Toyota network in DK. Responsible for customer service operation.
Mar 2012 - Jun 2016
Manager Crm & Market Intelligence
Responsible for Toyotas customer satisfaction program - Toyota no. 1 every year in AutoIndex every 16 years I was responsible for customer satisfaction program.Specialised in CRM, and Customer Experience Management. Responsible for creating a Market & Customer intelligence department. Fokus - driving from data and analytical results towards marketing initiatives and business advantages.
Oct 2008 - Mar 2012
Crm Manager
Responsible for creating a CRM department, gathering all customer touch points and data.Since 2003 responsible for Toyotas customer satisfaction program - Toyota has been no. 1 every year in AutoIndex since.Through this work I have worked with all marketing disciplins - in both BtC and BtB.Specialties: Campaign management, building customer dialogue programmes (CLM), eCRM, e-marketing, Direct Marketing.
Jan 1999 - Feb 2012
Direct Marketing Specialist
Dec 1995 - Dec 1998
Marketing Consultant
Jan 1992 - Dec 1995
3 education records
Jan Steffensen education
Education record
Certified Toyota & Lexus Trainer, Training Development & Facilitation
Toyota European Manager Training Program
Master Of Business Administration
FAQ
Frequently asked questions about Jan Steffensen
Quick answers generated from the profile data available on this page.
What company does Jan Steffensen work for?
Jan Steffensen works for Semler Gruppen A/S.
What is Jan Steffensen's role at Semler Gruppen A/S?
Jan Steffensen is listed as Training professional, Competence development, Customer & Growth mindset at Semler Gruppen A/S.
What is Jan Steffensen's email address?
AeroLeads has found 1 work email signal at @toyota.dk for Jan Steffensen at Semler Gruppen A/S.
Where is Jan Steffensen based?
Jan Steffensen is based in Ballerup, Capital Region of Denmark, Denmark while working with Semler Gruppen A/S.
What companies has Jan Steffensen worked for?
Jan Steffensen has worked for Semler Gruppen A/S, Drivr, Owner & Senior Consultant At Customer Experience Training, Citnow Video, and Servicelovers.
How can I contact Jan Steffensen?
You can use AeroLeads to view verified contact signals for Jan Steffensen at Semler Gruppen A/S, including work email, phone, and LinkedIn data when available.
What schools did Jan Steffensen attend?
Jan Steffensen studied at Certified Toyota & Lexus Trainer, Training Development & Facilitation.
What skills is Jan Steffensen known for?
Jan Steffensen is listed with skills including Direct Marketing, Marketing Management, Campaign Management, Ecrm, Customer Intelligence, Customer Lifecycle Management, Online Marketing, and Digital Marketing.
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