Jan Wilson Email & Phone Number

Gulf Breeze Florida

• Consistently achieved and exceeded goals for enrolling new students• Effectively engaged in high volume call center environment• Utilized all forms of approved communication methods to contact prospective students • Collaborated with Academics, Financial Aid, Business Office and Student Records to ensure seamless enrollment of students• Participated in daily and weekly reporting meetings to accurately forecast enrollments• Engaged in effective trouble shooting and problem solving to assist potential students• Completed written contracts and admissions paperwork with attention to detail and timeliness• Utilized CampusVue database student information system for tracking and reporting• Followed all policies and practices for ethical behavior and compliance

• Conducted interviews for prospective students including campus tours and PowerPoint presentations• Conveyed program knowledge to prospective students and advised on career paths• Performed follow-up with students to facilitate matriculation into the college• Engaged in professional communication with other departments and with management• Assisted Academic department with improvement of retention and graduation rates• Participated in college marketing events to generate new leads• Generated personally developed referrals to support cost effective marketing strategies• Presented and participated in quarterly performance reviews with management to measure progress towards goal attainment• Maintained database in student information system to track contacts and follow-up activities

• Consistently met or exceeded performance goals• Managed enrollment process through application, testing and financial aid packaging• Conducted inbound and outbound calls and set interview appointments• Led new student orientation• Performed audits and updates to catalogs, forms, and brochures for marketing and compliance• Trained admissions representatives• Dealt with state and local governmental agencies