Jan Young Email and Phone Number
Experienced Coach with a demonstrated history of working in the banking industry. Skilled in Business Relationship Management, Customer Service, Customer Acquisition, Banking, and Coaching. Strong community and social services professional with a Degree in Psychology from Queen Margaret University College.
Natwest Group
View- Website:
- natwestgroup.com
- Employees:
- 20624
-
Transformation CoachNatwest Group Nov 2023 - Present
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Executive Leadership CoachNatwest Group Jan 2022 - Dec 2023Edinburgh, Scotland, United Kingdom
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Performance ConsultantRbs Aug 2016 - Jan 2022Edinburgh, United Kingdom -
Customer Experience CoachRbs Aug 2013 - Aug 2016
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Asst Product Performance ManagerRbs Apr 2011 - Aug 2013Edinburgh, United KingdomDrive and monitor Current Account Acquisition across all 3 channels for NW and RBS • Analysis & MI • Training & coaching tools• Product launches• Marketing• Process simplification • Support fontline and deliver training The role involves working with and influencing a range of stakeholders:- Head office colleagues such as marketing, credit risk, customer experience, - Liaisie wih Branches, Contact Centres and Digital- Work within the business to ensure that customers get the best experience
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Branch ManagerRbs Feb 2009 - Apr 2011Scottish Borders And Edinburgh
Jan Young Skills
Jan Young Education Details
-
Cipd -
Psychology
Frequently Asked Questions about Jan Young
What company does Jan Young work for?
Jan Young works for Natwest Group
What is Jan Young's role at the current company?
Jan Young's current role is Executive & Transformation Coach.
What schools did Jan Young attend?
Jan Young attended Aoec - The Academy Of Executive Coaching, Cipd Qualifications, Queen Margaret University College.
What skills is Jan Young known for?
Jan Young has skills like Customer Experience, Banking, Stakeholder Management, Branch Banking, Credit Cards, Payments, Sales, Relationship Management, Business Analysis, Credit Risk, Team Management, Financial Services.
Who are Jan Young's colleagues?
Jan Young's colleagues are Santhosh Kumar, Sneha Arora, Raja Sameer Khan, Brad Mcilwraith, Zoe Mcdonagh, Sapna Bansal, Karen Thomas.
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