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Jan Young, Mba, Cspo, Csm is listed as Putting the C-S in C-Suite! | 2X Top 25 CS Influencer | Top 100 Female B2B SaaS Pipeline Pioneers | 3X Top 50 & 100 CS Influencer | Top 50 Women Leaders in CS | Customer-Led Growth Advisor | Investor at StepUpXchange, based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows phone signal with area code 917, 212 and a matched LinkedIn profile for Jan Young, Mba, Cspo, Csm.
Jan Young, Mba, Cspo, Csm previously worked as Founder, CEO at Stepupxchange and Founder & Chief Customer Officer at Janyoungcx. Jan Young, Mba, Cspo, Csm holds Mba from Columbia Business School.
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I help CS Leaders get to the executive level, excel in their careers, transform their teams with strategic direction, build business value for their customers, and evolve their companies into Customer Led Growth revenue generators.Shifting economics in tech has required us to move from Growth at Any Cost to Profitable Enduring Growth. That’s a big change after 15 years that led to a tech bubble. For many, it represents your whole career. And the change has been swift. You’re probably wondering when it’s all going to “go back to normal”. But this is the new normal. Add to that the change that AI brings– it can be overwhelming! We can also look at it another way– it’s an opportunity to learn & thrive. This is the time to embrace change. Luckily, you don’t have to do it alone. In fact, you are more likely to be successful if you don’t do it alone. As the Founder and Chief Customer Officer, I provide courses, coaching, and consulting in Post Sales Revenue Leadership, Customer Led Growth, and Go-To-Market alignment.With coaching, courses, and community, you can transform yourself into a post sales revenue leader and change your mindset to step up as a business leader.If this sounds like something you want to learn more about, check out my free guide:7 Steps for CS Leaders to Become Revenue Leadershttps://www.janyoungcx.com/7-steps-revenue-leaderYou can also join my course waitlist or apply now:https://www.janyoungcx.com/coursesOr apply for 1:1 coaching at https://www.janyoungcx.com/
Listed skills include Digital Media, Vod, New Media, Strategic Partnerships, and 39 others.
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StepUpXchange is an exciting new community for professional learning. We're an extension of the CxXchange community and sponsored by JanYoungCX. We offer group coaching, courses and workshops that are project based so you can apply what you learn directly to your work. You'll directly impact your customers, your team, your company, and your career. Our.
Los Angeles, US
As a CS Leader, this is the time to embrace change. Luckily, you don’t have to do it alone. In fact, you are more likely to be successful if you don’t do it alone. As the Founder and Chief Customer Officer, I provide courses, coaching, and consulting in Post Sales Revenue Leadership, Customer Led Growth, and Go-To-Market alignment.With coaching, courses.
New York, NY, US
- Created and taught "Building Your Retention Playbook" course for Executive GTM members of the Pavilion community- Presenting at Pavilion Palooza- Attended CEO Summit 2024- Executive member of the Pavilion community
Irvine, CA, US
We are Southern California's only professional community where go-to-market leaders across Product Management, Sales, Account Management, Professional Services, Technical Support, and Customer Success come together to share ideas so we can deliver unparalleled customer experiences for B2B and B2B2C software-as-a-service technology companies.
Los Angeles, US
CxXchange community started as a weekly office hour, then grew to CS Office Hours, and now a community with weekly SuccessHour sessions, monthly CxX Book Club, job search cohorts, Collaboration Groups for CS Leaders and CSMs in their first 6 month or 6+ months... CxXchange is a place to Xelerate Your career and Xchange ideas. CxXchange is a space for.
San Francisco, CA, US
Founding investor in Success Venture Partners, led by John Gleeson.
New York, New York, US
Invited by CEO Edward Chiu and COO Kevin Chiu to participate in a private community of 100+ executives from CEOs, VPs of CS/Sales, CROs/CCOs, and more to discuss the power of customer-centric companies and the future revenue generation through a more cost-effective and powerful growth engine; your customers.
New York City, US
RevRoom is a trusted space where curious revenue leaders are collaborating on the future of B2B Go to Market alignment and GTM-Led-Growth.
"Inclusive Innovation" Series Writer & Curator. DM me if you're interested in being a guest author on the subject of customer centric, employee centric, or DEI programs. Check out other articles in the series here: https://csinsider.io/inclusiveinnovationI also serve as Founding Community Lead. What is CS Insider? CS Insider offers community events and.
San Francisco, CA, US
Recent Podcasts & Webinars: CloudApp - How to Build a CS Digital Program That's Right for You, Rocketlane - Designing Your Onboarding & Adoption Journey & Podcast Interview, Update.AI - How To Build a Career in CS, UserIQ - Advanced Customer Psych, ChurnZero - RYG CS Leadership Hour (San Diego & LA), Minerva - Success Corner Meetup Pioneers Q&A, Cognite.
San Francisco, CA, US
The Success League is a consulting firm that helps growing businesses plan, build and scale their customer success teams. We offer public and private customized CSM and Leadership Training, Customer Success Program Assessments, Interim Leadership Services, and Consulting Services.
Arlington, VA, US
Gain Grow Retain is a peer community of 10,000+ leaders and individual contributors in the Customer Success industry.
I advised founders and startups on customer experience, product development, strategy, blockchain, emerging tech, and media distribution technology. Projects included helping a solopreneur create a monetized community and subscription business, and helping a business with brick and mortar and online services identify their customer personas and map their.
Prototopian Tech: Empowering people to envision the future of emerging technologies to be central to the change that those technologies will bring. Blockchain, AI / ML, 5G, IoT, Quantum Computing, 3D Priniting, Nano & BioTech, AR / VR / XR, Robotics, Drones, Self Sovereign Identity
Santa Monica, California, US
I led and mentored a Customer Success team of 8 people, worked cross-functionally with a global team, and served as a key point of escalation on critical project and service issues with consultative problem solving.I rebuilt and managed relationships on ~20 accounts; upselling solutions and growing MRR by 90% year over year. I managed the complete.
Burbank, CA, US
I built a content customer success practice leading to 8X revenue growth in 8 years to $30M+I led new deal initiation through proposal to negotiation and long term relationship management, identifying senior management decision makers and mid-level influencers across the organization.I co-chaired an industry workgroup and co-wrote an industry white paper.
Burbank, CA, US
I directly managed $11M account revenue across ~70 enterprise and mid-market accounts.I developed strategic opportunities by up-selling services and creating multi-platform products to meet client needs in a fast changing environment, increasing individual account revenues by 5X.
Los Angeles, CA, US
Managed launch, development, usage and outreach of B2B marketing and digital asset web site; Developed online campaigns to generate consumer awareness. Established local marketing outreach program, identifying key players and opportunities to sell-in title based campaigns. Forecasted revenues and analyzed ROI to develop local marketing campaigns.
Managed client relationships; led cross-functional teams up to 25 people; responsible for complete project cycle, including scope, delivery, and profit/loss reporting. Budgets up to $2.5 M. Conducted 2 month turn-around on a previously stalled auto-insurance web site project for JP Morgan Chase
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Jan Young, Mba, Cspo, Csm works for StepUpXchange.
Jan Young, Mba, Cspo, Csm is listed as Putting the C-S in C-Suite! | 2X Top 25 CS Influencer | Top 100 Female B2B SaaS Pipeline Pioneers | 3X Top 50 & 100 CS Influencer | Top 50 Women Leaders in CS | Customer-Led Growth Advisor | Investor at StepUpXchange.
AeroLeads has found 2 phone signal(s) with area code 917, 212 for Jan Young, Mba, Cspo, Csm at StepUpXchange.
Jan Young, Mba, Cspo, Csm is based in Los Angeles Metropolitan Area, United States, United States while working with StepUpXchange.
Jan Young, Mba, Cspo, Csm has worked for Stepupxchange, Janyoungcx, Pavilion, Socalcx, and Cxxchange.
You can use AeroLeads to view verified contact signals for Jan Young, Mba, Cspo, Csm at StepUpXchange, including work email, phone, and LinkedIn data when available.
Jan Young, Mba, Cspo, Csm holds Mba from Columbia Business School.
Jan Young, Mba, Cspo, Csm is listed with skills including Digital Media, Vod, New Media, Strategic Partnerships, Video, Television, Strategy, and Product Management.
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